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Hotel Gracery Tamachi

3-8-1 Shibaura, Minato-ku, Shinagawa, Tokyo, Japan 1080023

Recent customer reviews

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Excellent

8.1

based on
160 reviews

98 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (160)
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Qi S. Couples Australia, January 2, 2016
Be aware. All the semi size rooms are smoking ok.

Staff
8.7
We didn't realise that most Japanese hotels are smoking 'friendly' so you have book very specific 'Non smoking room' if you are sensitive to smoke smell like us. All the semi rooms in this hotel are smoking permitted so the smell is very strong. We couldn't shorten our stay and had to force upgrade to the luxury size room and pay a lot more extra. Overall the hotel was ok and the staff was very friendly.
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Vianne O. Couples Canada, December 20, 2015
Convenient, clean, nicely appointed

Located near Tamachi station (less than 5 min walk) , great for travellers like us who are travelling on a JR pass (close to shinkansen and Haneda airport). Hotel is very quiet and clean.
9.3
Staff were helpful regarding directions to the airport. Rooms were clean and nicely furnished, although cramped. More expensive than a typical business hotel but the rooms are nicer. Checkout was very easy and seamless. There are some convenience stores, restaurants and izakayas nearby. The hotel has a restaurant but we didn't get a chance to try it. Excellent location if you are travelling to Haneda airport the next morning for an early flight as we were. It took us 35 min to get to the airport.
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Andrew I. Business travelers United States of America, September 29, 2015
Nice Hotel

Location, Clean, Value
8
Rooms can be a little small for western folks but location is great with easy access to Tamachi Station.
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Choo Y. Couples Singapore, September 17, 2015
Great stay

Easy to find
9
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Lin C. Business travelers Taiwan, September 13, 2015
New

Convient
6
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Phiromporn P. Business travelers Thailand, July 7, 2015
Location is close to train station

Clean, Location and dining
10
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Lee O. Solo travelers Hong Kong, June 8, 2015
Great location / Nice room and staff

The location is very convenient. Near JR Tamachi station in 5 minute walk. Nice room. A bit small but cozy and clean. Nice and helpful staff
7.7
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Win H. Couples Malaysia, May 24, 2015
Superb

Everything
9
Location not far from TAMACHI JR Station , hotel staff they are polite and helpful , everyday housekeeping will clean the water stain in the bathtub and change all the towel , Goood. the toilet at the lobby was superb.
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Junyang C. Couples Singapore, May 20, 2015
good place for stay

the room is spacious, has a good view and has a lounge with massage chair and foot massager in the room. excellent as you'll do a lot of walking in Japan.
9.7
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Lim W. Groups Malaysia, May 5, 2015
good service and clean

clean,good location,good service
8
Good
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