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More about this hotel:
    Nearest transport:
  • Chitose Station (1.3 Km / 16 min walk)
    Area recommended for:
  • shopping
  • restaurants
    Distance to airport:
  • New Chitose Airport (2.5 Km / 30 min walk)
  • Sapporo Okadama Airport (39.6 Km)
    Customer comments:
  • "Close to the airport", "Comfortable rooms", "Nice hotel"
    Top nearby attractions:
  • Chitose Outlet Mall Rera (2.4 Km / 29 min walk)
  • Sapporo Beer Brewery (6.2 Km)

Note: Distances are measured as a straight line.

Hotel Gran Terrace Chitose

4-4-4 Honcho, Chitose-shi, New Chitose Airport, Sapporo, Japan 066-8520

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Features of Hotel Gran Terrace Chitose

Hotel Facilities

  • airport transfer
  • bar
  • bicycle rental
  • coffee shop
  • elevator
  • laundry service
  • meeting facilities
  • restaurant
  • shuttle service
  • smoking area
  • vending machine

Sports and Recreation

  • hot tub
  • massage
  • spa


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel description
Well-placed in the shopping, restaurants area of Sapporo city, Hotel Gran Terrace Chitose provides a...see more Well-placed in the shopping, restaurants area of Sapporo city, Hotel Gran Terrace Chitose provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Chitose Outlet Mall Rera, New Chitose Airport, Sapporo Beer Brewery within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, Hotel Gran Terrace Chitose is committed to ensuring that your stay is as comfortable as possible. Wi-Fi in public areas, car park, airport transfer, meeting facilities, restaurant are just a few of the facilities that set Hotel Gran Terrace Chitose apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find non smoking rooms, air conditioning, heating, wake-up service, desk. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, spa, massage. Hotel Gran Terrace Chitose is an ideal place of stay for travelers seeking charm, comfort and convenience in Sapporo.
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Recent customer comments

Filter by Traveler Type
All reviews (98)

Business travelers (14)

Couples (28)

Solo travelers (24)

Families with young children (3)

Families with older children (11)

Groups (18)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (98)
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Philippa B. Solo travelers
Australia, January 29, 2016
Disappointing stay

Location, location, location (proximity to New Chitose airport
I stayed at this hotel 10 days earlier with my 2 children and husband. We were happy with the stay then. This time my room was a bit grotty...did not want to walk on the carpet with bare feet. The wi fi did not work which was annoying as I checked in there early so that I could work....needed wifi to do this and it did not work on any of my three, laptop or tablet. It had worked perfectly 10 days earlier when we stayed. At 5am when I was up showering and washing my hair, hair dryer also only blew cold air. Had to dress and go down to the reception desk to get another one....too hard basked to try and explain it over the telephone. Would not stay there again.
Philippa B. Families with older children
Australia, January 19, 2016
Good location

Location to Chitose
Jeffrey H. Families with young children
United Kingdom, January 06, 2016
One night stay with family

Roomsize, wifi, carpark,
Very nice.
BOO H. Groups
Malaysia, December 28, 2015
Small,not very clean, location not that good
Chee P. Families with young children
Malaysia, December 07, 2015
2star rate in 4star hotel

near to airport
paid 4 star hotel but actual just 2 star hotel. Smoke smile always can not sleep. Tv just 12 in only. bath room small bed very soft can not sleep only air conditioner , how you feel on winter..
Peter L. Couples
Canada, October 20, 2015
So So

No comment
Stephen M. Groups
United Kingdom, September 29, 2015
Staff could do better

We booked and specifically asked for a nonsmoking room. We were given a smelly smoking room. There seems to be a different level of service for non Japanese However the room sizes were bigger than expected
Chongco S. Couples
Thailand, June 30, 2015
Average hotel that smells like smoke

10 mins from Airport
Stayed for one night because we needed to get on an early morning flight, so need to stay as close to airport as possible. The room was acceptable, but we would not want to return due to the overwhelming smell of smoke in all the common areas.
Huey T. Couples
Malaysia, May 10, 2015
Room is small

Room is small yet stuffy.
Jeff K. Solo travelers
Australia, March 19, 2015
Good work

Clean and tidy
Well done

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Sale ends soon!