2015
Excellent 8.1
Based on 597 reviews

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About Hotel Grand Chancellor Adelaide on Hindley

Description

A beautiful and elegant 4.5-star property, Hotel Grand Chancellor Adelaide on Hindley is just a stroll away from the Convention Center and the lively Rundle Mall. Sitting in the art and cultural hub of Australia, this property offers easy access to the central business district and many historical areas of Adelaide. A great place of stay that is ideal for both leisure and business travelers or even explorers, they feature 208 well-appointed rooms and 40 luxurious suites. Their cozy and comfortable rooms boast amenities like cable TV, in-house movies, broadband internet access, a mini bar, ironing facilities, and a microwave. Other than being well appointed, this hotel also offers leisure facilities like a sauna, gym, swimming pool, superb restaurant, and intimate cocktail bar - all for the comfort of their in-house guests.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Lockers

Business & money services

  • Currency exchange
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25.50 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 8 km
Internet Usage Fee: 15.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 208
Parking Fee (per day): 18 AUD
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1990
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.1

Andrew K. from Australia
Business travelers
Stayed 3 nights in August 2016
Old world charm but lacking old world service
Generally, the front desk were competent and friendly. The rooms were clean and comfortable, but the air conditioning/Heating system required a technical diploma in advanced controls to get the HVAC to stabilize (too cold or too hot, nothing in between). The restaurant service was unbelievably and the hot food was cold when it arrived. I tried it two times and the same results, I never went there again.
Reviewed August 17, 2016

JANET S. from Australia
Solo travelers
Stayed 4 nights in August 2016
Location brilliant, food dinner great, helpful staff . Solo traveller so loved it was safe and close to all I wanted to see
Reviewed August 15, 2016

Andrew H. from Australia
Couples
Stayed 2 nights in August 2016
Good value
Good location, close to everything you need. Rooms are high so not noisy. Nice staff.
Reviewed August 15, 2016

John L. from Australia
Couples
Stayed 3 nights in August 2016
Good all round
Friendly, helpful staff. Great location.
Reviewed August 14, 2016

Michael E. from Thailand
Business travelers
Stayed 2 nights in August 2016
Excellent room in the middle of Adelaide
I come to ADL twice a quarter and always stay here. Great location, lovely staff, clean and tidy. I often use the room as the office and having a big comfortable office desk in the room is brilliant. Bed are perfect as well. Home away from home..
Reviewed August 09, 2016

Sophia W. from Malaysia
Business travelers
Stayed 3 nights in August 2016
Business trip review
Had a pleasant stay in one of the executive rooms at Hotel Grand Chancellor. There was a mild unpleasant smell intermittently at night but it wasn't too bothersome. You can hear music from bars around the hotel but overall I enjoyed my stay.
Reviewed August 08, 2016

Michael A. from Australia
Business travelers
Stayed one night in August 2016
Pretty good
No real gripes.
Reviewed August 07, 2016

Shane H. from Australia
Business travelers
Stayed one night in July 2016
Very Noisy. Don't expect any sleep before 2am. Thats on a weeknight.
I had read the other reviews stating how noisy it was on Friday & Saturday nights, but we were staying on a Thursday night so figured it would be fine. How wrong was I?! We were on the top floor (12th) and with all windows closed you could hear the blaring live covers band word for word on every song as clear as day as you lay in bed hour after hour wondering when on earth it was going to stop. As 11pm passed, and 12 midnight passed, watching the clock the noise raged on below. 1am passed and it still felt like you're lying in the middle of a rock concert. It finally stopped at 2am on the dot. We were shattered in the morning. My colleague in a separate room made a complaint at about 1:30am and the staff were very sympathetic and brought up earplugs to his room. Its really unfortunate because everything else about the hotel was fine. Unless you are out partying, I wouldn't stay here.
Reviewed August 02, 2016

Lu L. from Malaysia
Couples
Stayed 8 nights in July 2016
Hotel with great location
Experienced and friendly staff made us felt at home
Reviewed July 25, 2016

Andrew B. from Thailand
Business travelers
Stayed 2 nights in July 2016
Nice hotel
Very nice and comfy great staff
Reviewed July 20, 2016



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