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Hotel Grand Chancellor Auckland Airport

Corner Kirkbride & Ascot Roads, Auckland Airport, Auckland, New Zealand (Show on map)

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Area: Auckland Airport Number of Rooms: 193

Recent customer reviews

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Good

7.1

based on
198 reviews

Value for Money
7.0
Location
7.9
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
6.8
All reviews (198)
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Matt L. Business travelers New Zealand, September 5, 2014
Very disappointing

Location
3.3
The hotel charged far too much for very poor wifi connection where I would expect this to be complimentary. Not even a free shuttle to the airport as I had to par the the bus via a vending machine as the receptionist could not add the cost to my room charge. The room is dated and standard is poor. Bathroom was clean but in need of refurbishment. The air on system ejected heaps of dust so I had to switch off or suffering a sneezing fit. Overall not a good experience and very poor value for money and quite frankly I would never stay here again. Better to pay for a newer hotel on airport.
John M. Business travelers Australia, August 27, 2014
Location

Close to Auckland Airport, Transportation to Airport & Friendly staff.
7.3
2 Night stay. Business was close to the Airport and this hotel suited my needs. Hotel itself is rather dated and could use a makeover. Room was sufficiently large and clean. Regular half hour public transport to Airport.
Jonas H. Business travelers Sweden, August 7, 2014
Grand Chancellor

Friendly staff, location, facilities
8
Good location for my purpose, with meetings in the area.
Kevin M. Business travelers New Zealand, July 17, 2014
ok

location
5.3
Hotel is in need of an upgrade, rooms are very tired and tardy.
Leigh G. Couples Australia, July 12, 2014
Very comfortable, friendly staff lovely dinner

as above
8
as above
Faithe H. Solo travelers New Zealand, July 3, 2014
Adequate

location easy to book with agoda shuttle service
6
Xuanyi G. Families with young children China, June 19, 2014
very average, dated room, average service

ok location close to airport.
7
Yi J. Business travelers Canada, June 19, 2014
Cost effective stay near the airport

Close to airport, cost effective, airport shuttle
5.7
The Wifi signal is very bad inside the rooms. Otherwise, it's a cheap place to stay near the airport.
Yi J. Business travelers Canada, June 14, 2014
Comfortable room near the airport

Cost effective, large room, close to airport
5.7
Very quiet area at night. Wifi signal is very bad in rooms.
Tania N. Couples New Zealand, June 10, 2014
quick stop

convenient, economical, carpark option while overseas
7.7
Pleasant. it was brief so we didn't use many of your facilities

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