Very good 8.0
Based on 266 reviews

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About Hotel Grand Chancellor Brisbane

Description

Set upon the highest point of Brisbane’s central business district, Hotel Grand Chancellor Brisbane features breathtaking views of the city, mountains, river, and surrounding suburbs. Conveniently located in a quiet part of the central business district and within walking distance to all the action that the city center has to offer, the hotel contains nine different venues suitable for a broad range of functions and provides state-of-the-art equipment and services to ensure events run smoothly. Guests can take time out to relax at the hotel’s rooftop pool and spa and enjoy the views. The bar, restaurant, and courtyard also offer a relaxed atmosphere. A warm and friendly welcome awaits you at Hotel Grand Chancellor Brisbane. When you are ready to reserve your stay, simply enter your dates on our secure online booking form and click to proceed.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • car hire

Fitness & recreation

  • fitness center

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • photocopying
  • printer
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Dutch
  • Filipino
  • German
  • Portuguese
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Policies

Please note that the Hotel Grand Chancellor Brisbane has limited complimentary Wi-FI internet access in the foyer, bar and restaurant areas. All rooms have Wi-Fi internet access available at an extra charge. Only complimentary Wi-Fi is offered in all Superior Rooms and Suites.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 17 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 194
Parking Fee (per day): 20 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1990
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.7
  • Location 8.0
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.1

Tasrif K.
Australia
July 26, 2016
Not that good
Close to city but can do better with rooms

Darren M.
Australia
July 13, 2016
Reception very rude
First impressions were bad Staff at reception were impatient, rude and bullied a younge Asian man as he had trouble with his room key The hotel had no record of my bfast purchases and I had to track down the receipt and forward to them as Agoda must have failed to communicate this with the hotel The iron was very old and leaked water all over my suit I was ironing for my wedding. I had to wear the suit with crinkles. My friend in another room had to use 3 different irons as they were not working properly either Nice hotel, bfast was great but expensive. But staff were terribly rude

shi G.
Australia
July 11, 2016
Good
Good hotel

Bianca H.
Australia
July 07, 2016
Hidden Fees
There were a ton of hidden fees and the staff didn't acknowledge this. Great view from the room however 3/4 of the available rooms don't have a kitchenette which was disappointing. Will not be visiting again.

Ritchie B.
Australia
July 04, 2016
Great Value
Excellent value. Will definitely stay again

Kerrie J.
Australia
July 04, 2016
Great value
Handy to St. Andrews hospital.

greg J.
Australia
July 03, 2016
greg j
good price great location

John S.
Australia
July 03, 2016
Great stay already booked for next trip in August!
Definetly stay again. Close to city, very affordable and very clean and nice. Bathroom was very modern and room. Staff was very lovely. Also didn't have to pay for parking cause we stayed on a weekend, which was a bonus! Definitely recommend! Already booked for our accommodation in August when we have to come back to Brisbane.

Yi-Yi C.
Australia
July 03, 2016
Good clean room with nice view
We enjoyed our one night stay here. Room was cleaned and modern with a nice view and balcony. We got a twin double bedroom as there were myself, husband and our 2 yo daughter. We arrived before check-in time and they had our room ready which allowed us to settle in and relax. They offered us 2 for 1 breakfast and 2 for 1 drinks vouchers (but we forgot to use the drinks one). Staff at breakfast were attentive and friendly. The breakfast was excellent, so many variety! Location of the hotel is a little outside of the city. They do offer free shuttle transport into the city but only from Mon to Fri between 7am and 9am (yes only in the morning unfortunately). Plenty of parking available under the hotel. The beautiful Roma Street parklands is just across the road and there are bus stops around the streets, but since we arrived on a weekend there was no public transport so we decided to walk down the hills into the city and just took the uber back in the evening. Overall we were quite happy with the hotel's service. P.S. We highly recommend The Alliance pub down the road (check Zomato) - we got the wagyu burger and pulled pork sandwich and they were the best we've ever tasted!! 😋

Kevin S.
Australia
July 02, 2016
Summary
The hotel facilities and staff I could not fault. I prepaid for a Superior room. HOWEVER on arrival the desk swiped my card and charged it $100 against services I MAY use. It is now nine days on and that money has not been credited back to my card. I know from many past experiences normal practice is to take an imprint NOT charge the card. I am most unhappy with this. I now have to pay ANZ cards that $100 and continue to wait for my refund. I suspect the hotel chain is on a kick back from the credit provider which is a reprehensible way to treat decent unsuspecting people. As a result I would recommend others to look elsewhere for their accommodation in the Spring Hill area.


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