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Verified traveler reviews

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Very good

based on 610 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.9
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suma S. from India
Solo travelers
Stayed 5 nights in November 2014
Not worth the money
good location and absolutely no other positives!!!
I was given a room on 17th floor (executive room). The room was really small.. Everytime I get back to the room, I had to go back to the reception and fix the swipe as it would never work. It was a real hassle, going all the way down the lift, from 17th floor to reception ,when all you want to do is get into your bed after a tiresome day.They don't even have wall phones on the floor so that you can contact the reception!!! The extraction fan in the bathroom was very noisy. And you get either really hot, or freezing water, in the shower, nothing in between.!! A run down hotel with 4 stars!!! Not at all worth the money!!! wouldn't recommend and not going back !!!
Reviewed November 16, 2014

peter H. from Australia
Solo travelers
Stayed one night in November 2014
A pleasant and reflective interlude
location, contempory furnishings, value for money
Reviewed November 10, 2014

John J. from Australia
Business travelers
Stayed one night in November 2014
Retrun to Grand Chancelor
Not too large
Good value for money
Reviewed November 07, 2014

Alexander P. from Australia
Stayed 4 nights in October 2014
Great location, Easy check in, Lovely Rooms
Reviewed October 28, 2014

Amos R. from Australia
Stayed one night in January 2014
Good stay
location parking quality
Reviewed October 26, 2014

Albert V. from Indonesia
Stayed 2 nights in October 2014
holiday in melb
location, location, location
Location is the only good thing about this hotel. Other than that, everything was horrible and terrifying. The staffs are not friendly at all (except in the receptionist area), no services provided, the room is old and not comfortable. it is not good value for money in my opinion.
Reviewed October 20, 2014

Siew L. from Malaysia
Families with young children
Stayed 5 nights in June 2014
unhelpful staff
location, nearby restaurant, walking distance to chinatown
Reviewed October 16, 2014

Percy F. from Hong Kong
Stayed 2 nights in October 2014
Nice & Comfortable
Within CBD; nice & large rooms.
It's a comfortable and pleasurable stay!
Reviewed October 14, 2014

Emma D. from New Zealand
Stayed 2 nights in October 2014
Good location with friendly staff
Great location. Room clean and comfy bed. Staff were very helpful. Bathroom very outdated and shower was terrible. You're typical accom with no soundproofing and woken in night and early morning with noisy shutting doors.
Reviewed October 13, 2014

Umair S. from India
Stayed 2 nights in June 2013
Good CBD hotel
location, parking onsite, not too expensive
rooms very small Hotel amenities dated
Reviewed October 07, 2014