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Very good 7.5
Based on 605 reviews

Recent customer comments

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Very good



based on 605 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.9

Finley H.
Indonesia
September 18, 2014
Great Location, friendly staffs & easy check out
Centrally located, friendly and helpful staffs, easy check in and out, comfortable room
It was quite an easy and quick check in and out. The staffs were very friendly and when we asked for a later check out, they gladly give us until 12 noon, which is quite rare for hotels in Australia. The staffs are also quite helpful looking for taxi and storing our baggages on our check in. The room is a bit small but sufficient for 2 people. It is very clean and we like the layout of the room. The thing that makes us tick is that it is very centrally located as well so if you need to go around the city centre area, you can walk it or take the tram. And if you need to go out to eat, it is quite easy to find somewhere to eat around there. I think the hotel is great value for money too. It was not too expensive whilst located centrally and service has been great. Will definitely stay again for sure!

alan L.
New Zealand
September 16, 2014
Good value for money in a great location
Location, food, price
Good

Glenn D.
Australia
September 16, 2014
Cots close to shopping
Closer to proximity, close to restaurant, close to shopping ,
It was great!!!

Lynette M.
Australia
September 12, 2014
Was very comfortable
Staff Were friendly & helpful, close to china town & everything in walking distance
Was great, could do with a ramp out front but not a issue, our room lady was funny we never new what we were going to get. eg. one day 2 towels & 1 Face cloth, next, no face cloth & 4 towels not complaining very entertaining

Chiuan L.
Malaysia
September 11, 2014
Decent hotel located in the CBD
Right in the middle of the CBD, friendly staffs and great room at a decent price
It was a lovely stay with no issues about getting around Melbourne

Bren B.
Australia
September 10, 2014
Theatre stay
Location, food, staff
The hotel was really central to theatres and the mall, and there was handy parking available. We had a very good meal in the restaurant. The hotel has had an upgrade since we last stayed there and was nice and clean, and warm. Our only quibble was that the bed was not the most comfortable. Ok though, and we have recommended the Grand Chancellor to other friends and family.

Tracy L.
Australia
September 05, 2014
Room too small
parking staff, location, marm
Television- NO MUSIC STATIONS and $40 for movies- you gotta be kidding me- that sucks

JIA L.
China
September 01, 2014
feedback
location

MARIKO W.
Japan
August 30, 2014
cozy and nice
quiet, convenient, affordable
This hotel in located a few blocks from the very central part of town and it was quiet because of this, which I liked. Not a luxury hotel, but there was everything I needed and would stay there again.

Ngaire L.
Australia
August 29, 2014
Location and great deal
Got early check in, comfortable king size bed, kettle/fridge/tea and coffee in room
Friendly helpful staff, check in fast and let me have room 2 hours before check in time. Great location and fantastic mid week price. Cannot fault it. Nothing super flash but everything comfortable.