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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 160

Recent customer reviews

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Good

7.5

based on
506 reviews

Value for Money
7.2
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (506)
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Damian C. Couples Australia, September 8, 2013
Great Value for Money and LOCATION!!!!

LOCATION LOCATION LOCATION
8
This hotel is centrally located in the city within walking distance to bourke street mall and local restaurants. Was clean and tidy and good value for money.
Roselyn I. Couples Australia, September 7, 2013
It was good.comfortable to get in and out.

Central, tea/coffee facilities,serviced daily.
6.3
The stay was good.was good comfy bed. The only thing was we were chunked in the worst corner room,all we saw was walls.we went for a 40th bday and it was dissappointment to see that.i was expecting some views as expected by looking at the pictures.so we hardly stayed in the room.i even requested higher level and views.this has happen twice when i booked with Agoda.so is this the reason its little bit cheap.get the worst room.but i organized a choclate and fruit platter for a surprise for my husband on our arrival.they did it as i asked,only they didnt write 40th.i took pictures.i paid for it but didnt say anything.i was grateful they did that.i booked this hotel by pictures after comparing so many.but after all we made our stay memorable visiting lots of places.wasnt going to ruin my holiday over a dohgy room.i asaked for higher and view room after checking in but was too expensive.thank you
Andrew S. Business travelers Australia, September 5, 2013
Nice Hotel and Clean

Close to all city
10
Would return again clean and welcoming staff nice hotel city centre
Sharon N. Couples Australia, August 21, 2013
Cheap room for a short stay

Close to entertainment centers, cheap & clean
6.7
Was only a short stay for us. Cheap rate , clean room. Could do with an update however.
Tong H. Couples Malaysia, August 20, 2013
Nice and comfortable city hotel

It's central location, close to shopping and lots of dining options .
7.3
My stay at the Hotel Grand Chancellor Melbourne was a pleasant one. It's central city location makes it easy to move around, to shop and to dine. There are many nice restaurants nearby and it is very near to China Town. There is also a big supermarket just opposite the hotel which makes it easy for travellers to get drinks, tit bits, etc. It is also close to public transportation which makes it easy to get around.
Peter B. Couples Australia, August 19, 2013
Clean quite and comfortable

Onsite parking, Quite, Location
7.7
Great no problems at all, location was great , staff helpfull and the room clean and quite
Kent S. Couples Malaysia, August 8, 2013
GReat location great hotel

great location great hotel great service
10
Nick B. Business travelers New Zealand, August 7, 2013
Great service, no issues

$17 Steak Meal, Large Bed, Close to public transport
6.7
Neat and tidy room, dated bathroom, and renovations going on in other rooms on the floor, so a bit noisy.
Joshua S. Families with young children United States of America, August 2, 2013
Convenient, great staff.

Convenient, excellent staff, inexpensive.
7.7
It was generally good- we enjoyed ourselves overall with the exception of a few things: housekeeping leaves quite a lot to be desired, knocking and often coming in despite "do not disturb" signs. Interrupted a lot of jet-lagged sleep for these Americans! There was some sort of constuvtion going on in the hotel- can't be helped i suppose!, and lastly, the internet was awful. Advertised was 15 minutes of free connectivity, which cut out around 8 and a half minutes every time, requiring a $5/hour or $20/24hr purchase of internet. Not bad, until you realize you spend so much time "reconnecting" with the awful, spotty wifi that you really spent $5 for about 20 minutes of wifi. Not a good deal after all! Terrible for conducting business while traveling. Hotel was clean and very centrally located which was ideal for our needs. Next door is a fabulous cafe!
Barry S. Couples Australia, July 27, 2013
front desk staff excellent, room excellent

location to city centre, reception staf attentivenessf,room as good as first impression
9
Excellent,quality in all areas experienced. lifts are smallish, but worked reliably and quickly

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Customer Reviews - Hotel Grand Chancellor Melbourne, Melbourne

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