arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 607 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.9

Carmen L.
Australia
May 14, 2014
Unfortunately, not worth the price..
Unfortunately, nothing for me..
I was a bit disappointed when I arrived on my business trip. The hotel appeared to be old and not refurbished lately. The Air-conditioning in my room blew right at the pillows and the door was also what I was facing which made it a bit odd when I could see the light through the gaps during the night. What was also odd was when I checked in at 4pm, I was told that the toliet waters were refilling? meaning that there would be no water for my to flush and the concierge actually told me to fill my kettle up and fill the tank up if I needed to go to the bathroom.. All in all, unfortunately this is not a place I'd recommend or go back to on my next visit.

Timothy C.
New Zealand
May 11, 2014
overnight place to stay
central location, clean, simple
served my purpose, expensive internet fees - expect internet provision as normal now,

Bryan C.
Australia
May 10, 2014
Fantastic.
Location Price Parking

Robert P.
Thailand
April 30, 2014
Ecconomical, convenient and pleasant
location, staff and convenience
Excellent and will return next time required to be in Melbourne

Lisa T.
Australia
April 29, 2014
Fantastic, another fabulous stay.
Location. Affordability.
We have stayed here several times now. Never disappoints!

Katie R.
Australia
April 28, 2014
Average at best
It was a good location
Our stay was adequate. he room was very small. We still had to pay $20 for parking and I thought for the price, that could have been included. It was a very no frills stay. Nothing special about the room or the hotel. We were staying there to make it a closer trip to the tattoo and arts convention we were working at. Needless to say we have tattoos and felt like the staff treated us suspiciously because of this. We left a $100 cash deposit and weren't refunded it until our room was checked, even though this didn't seem to be happening for the guests in front of us when they checked out. All in all I would have expected a bit , but it served it's purpose. However, I wouldn't stay here again.

Julie W.
Australia
April 28, 2014
great location, nice hotel, friendly reception
location, accessability
Was a great few days at this hotel. Great location, easy access to everything. Some critics re rooms are getting tired but ours was ok. Bathroom needs a bit updating but everything was super clean and tidy and cleaned exceptionally well everyday. A great stay here.

Joachim P.
Australia
April 27, 2014
Great Location
Proximity to Shops, Proximity to eateries, Quiet and Peaceful
As a couple we went to Melbourne to relax and the wife wanted to shop. We achieved our aims and the hotel made us feel welcome and the on site car park was a great bonus

Anggeria A.
Indonesia
April 24, 2014
Great location and affordable price
Good locatipn, affordable price, friendly staff
My stay was a good and helpfull staff to assign what I need. I m happy to recommend to my friend where they come travel to any city that have this branch.;) Such a pleasure have an experience to stay here.;)

Matthew S.
Australia
April 24, 2014
Great Hotel will stay again
Close to shops, great pool area, great all rounder hotel
We had a great stay at this hotel and will stay again. Hotel in a great location close to shops food and public transport. staff were pleasant and helpful. Highly recommend. Thank you and keep up the great service.