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Recent customer comments

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Very good



based on 607 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.9

linda F.
Ireland
April 23, 2014
Excellent location,friendly staff, v clean
Location,staff,comfort
Excellent stay!!! Will stay again.

robert H.
Australia
April 23, 2014
clean comfortable cbd hotel
great location for her majestys theatre

Jennifer N.
Malaysia
April 22, 2014
Good location but room was quite small!
centralised location, good customer service, clean
the lights in the room took a while to light up but they are probably those power saving light bulbs, that's why. Wide variety of tv programs which entertained us while we stayed in on Good Friday. In-room slippers were not provided, doors are not entirely lockable as they are lacking a latch that most hotel rooms have, hence we did not feel very secure.

Demi B.
Australia
April 22, 2014
Uncomfortable
Location, staff
Not pleasant, the room was not very clean, smelt bad and the bed was very uncomfortable. The cleanliness could have been a lot better. Will not stay here again

Susan D.
Australia
April 21, 2014
Basic hotel
Location
Ok

Angela S.
Australia
April 19, 2014
Average experience
Cheap parking. Close to shops and restaurants, theatre.
Room was very very small. We has two adults and 1 child. The roll out bed took nearly all available space so it made our stay very uncomfortable. Not worth the star rating it has. Won't stay there again or recommend it to friends.

Judith R.
Australia
April 18, 2014
Comfortable, clean and central
Close to Chinatown, very helpful staff and VERY comfortable bed
Loved it.... clean, comfortable and a great view from the 16th floor!! Perfect for a city stay in Melbourne

Demi B.
Australia
April 17, 2014
Not Great
Locality
Not good, I won't be staying here again if I can help it

Chee L.
Singapore
April 14, 2014
Comfort, Friendly Staff, Good Location
Comfort, Location, Ease of Administration

Abell O.
Malaysia
April 13, 2014
cramp dark and old
location location location
ordinary