arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 607 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.9

linda F.
April 23, 2014
Excellent location,friendly staff, v clean
Excellent stay!!! Will stay again.

robert H.
April 23, 2014
clean comfortable cbd hotel
great location for her majestys theatre

Jennifer N.
April 22, 2014
Good location but room was quite small!
centralised location, good customer service, clean
the lights in the room took a while to light up but they are probably those power saving light bulbs, that's why. Wide variety of tv programs which entertained us while we stayed in on Good Friday. In-room slippers were not provided, doors are not entirely lockable as they are lacking a latch that most hotel rooms have, hence we did not feel very secure.

Demi B.
April 22, 2014
Location, staff
Not pleasant, the room was not very clean, smelt bad and the bed was very uncomfortable. The cleanliness could have been a lot better. Will not stay here again

Susan D.
April 21, 2014
Basic hotel

Angela S.
April 19, 2014
Average experience
Cheap parking. Close to shops and restaurants, theatre.
Room was very very small. We has two adults and 1 child. The roll out bed took nearly all available space so it made our stay very uncomfortable. Not worth the star rating it has. Won't stay there again or recommend it to friends.

Judith R.
April 18, 2014
Comfortable, clean and central
Close to Chinatown, very helpful staff and VERY comfortable bed
Loved it.... clean, comfortable and a great view from the 16th floor!! Perfect for a city stay in Melbourne

Demi B.
April 17, 2014
Not Great
Not good, I won't be staying here again if I can help it

Chee L.
April 14, 2014
Comfort, Friendly Staff, Good Location
Comfort, Location, Ease of Administration

Abell O.
April 13, 2014
cramp dark and old
location location location