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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.5

based on 602 reviews

547 reviews in English

Value for Money
7.2
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (602)
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Aaron H. Couples New Zealand, November 21, 2015
Handy to the city

Location, price and the room was spacious.
7.3
Our stay was fine. The room was a good size. As the hotel is a little older with single glazing despite being on the 11th floor it was still very noisy.
Michael B. Business travelers Australia, October 22, 2015
Tired and very fun down, broken furniture 1 star

Location
4
Bed tired Had red marks all over my body in the morning Rooms were a tired run down mess
Xin W. Business travelers China, October 21, 2015
not good

no
6.3
not good
Geoffrey S. Business travelers Australia, October 19, 2015
Not the worst but far from great

Bed. Bar was ok with good staff.
5.7
Breakfast offering 2nd rate. Only 2 elevators with only 1 working for the 4 days I'm there. Wifi is ordinary and as in many other parts of the world should be free with the room. Entry is via stairs with no assistance offered for large heavy luggage. Typical Australian mid level service that gives this hotel 3 stars at best in my opinion. If it were in Asia then only 2 stars as service is very much superior in Asia compared to AU.
Louie C. Couples Australia, October 6, 2015
adequate but not what you are expecting for a 4*

location/ staff /
6
Our stay was pleasant and the location made for easy access to the football shopping and eateries nearby however the hotel is in need of repair eg carpet is worn we had to report that the bathroom light wasn't working
Fauziah S. Couples Brunei Darussalam, October 2, 2015
Simple but nice hotel

Good loaction, good services and clean
9.3
It was very good, staff very friendly and helpful, our room was clean, good location
Lisa A. Families with older children Australia, September 14, 2015
Family weekend

Our family stayed on the same floor
6
Very noisy, bathrooms need revamping, started drilling Monday morning we were not warned not happy, lifts not working all the time 1 was out all weekend Room not ready
Sandeep S. Business travelers Thailand, September 11, 2015
Mel week 38

Bar service, ease of parking & speed of checkout
7.3
Good.
Tai M. Business travelers Australia, August 31, 2015
Very good location and friendly staff

convenient location, friendly staff, cleaness
8.3
Good
Melanie B. Groups Thailand, August 17, 2015
adequate

location near china town. staff lovely.
6.3
The hotel was adequate . Very dated bathroom but the room itself was good.
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