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Very good 7.5
Based on 604 reviews

Recent customer comments

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Very good



based on 604 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.9

6.3 Monica W.
Australia
December 09, 2013
Dreadful. twice as expensive as it should be
large, clean & in CBD
Dreadful! this was supposed to be a special weekend away for us. I feel so cheated. The best deal I could get from them at that stage was a delayed departure on the third day from noon to 5pm. and even that was a rip off as the keys failed to work after noon that day. Then I had a call on the third day asking why we hadn't vacated the room. The bathroom is a safety hazard. The narrow bath is deep with no hand rail. Very hard to get out, even if you are able bodied. For anyone with a mild disability or older it is almost impossible to get out of the spa bath. The spa bath won't fill. I assume the plug is too small for the drain hole. The water leaks out and the spa bath is so narrow you can't turn around easily or get out if you sit in it. Only one person can fit in the spa bath. The internet access is just plain mean at 15 minutes free then charged. The first morning we had a building site next door commence noise at before 7.30am Saturday!!! Then Sunday 2 am there was screaming in the street from the local club people going home. Where are the police? What are the club bouncers paid for? Why does the hotel not take action? They know and just let us put up with it? Why not add noise reduction glazing? Most of Sunday there was a constant dooming from club noise. Don't ever book a room facing the street. I am so angry I plan to tell everyone how I got ripped off.

7.3 Teo K.
Singapore
December 06, 2013
Pleasant staying, comfortable bed
1) Good Location, Nice Resturant, Friendly Staff
I would consider good. The extra bed already prepared for us and the room air cons already on for us so when we entered the room, we got a nice feeling and a cool room. When we requested for the extra towels, the staff delivered to us within a short time. We will book this hotel again if we back to Melbourne in the future.

9.3 Jes N.
Malaysia
December 04, 2013
Simple n nice
Location, clean and good service
Good and easy accessibility to train, taxi n sky bus. Variety of food and drinks at door steps. Chinatown pretty near. Reception very good and very train. Breakfast nice n warm plus it has gluten free cornflakes. Sky view pool.

4.7 Enzo F.
Australia
November 25, 2013
clean room. noisy from street traffic. overcharge
cleanliness. location. bed.

10 Andrew S.
Australia
November 22, 2013
Nice Hotel and Clean
Close to all city
Would return again clean and welcoming staff nice hotel city centre

8.3 Siew T.
Australia
November 13, 2013
Hotel in Melbourne CBD with friendly staff
Located in the Melbourne CBD. Friendly staff. Reasonable rates.
Enjoyed my stay at the hotel and would consider returning to it.

8.7 Marilyn S.
Australia
November 11, 2013
Perfectly located
Proximity to Theatre, friendly staff, clean
Good - sufficient for what I required which was to attend a play around the corner.

7.7 Loo L.
Singapore
November 10, 2013
Convenient and centrally located
The location is great as its very near to Chinatown. There are many restarurants nearby the hotel which the food is great especially

8 Damian C.
Australia
November 01, 2013
Great Value for Money and LOCATION!!!!
LOCATION LOCATION LOCATION
This hotel is centrally located in the city within walking distance to bourke street mall and local restaurants. Was clean and tidy and good value for money.

7.3 thomas C.
Australia
November 01, 2013
easy, comfortable, relaxed & a good time
room, robes & pool
It was ideal we had an enjoyable stay with no hick ups