arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 605 reviews

Recent customer comments

Filter by traveler type
Very good



based on 605 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.9

Shane L.
Algeria
September 30, 2013
Ellecent would stay again, planning the next trip
Friendly staff, ellecent servicwe, good location
extremely good - staff were frendly and the room was clean. Staff were very helpful in in forming us where things we need to know and go to

Shaolong Z.
Australia
September 29, 2013
nice
location and clean,

Colin W.
Australia
September 29, 2013
Convenient location, close to theatres
Location, clean
King size bed was comfortable but struggled to fit in the room. Paid for a room with a juliette balcony which we couldn't use. The air conditioner took up most of the floor space. Room was clean and tidy, if a little old. Comfortable for a one or two night stay but no recommended for long stays. Great steak meal in the restaurant - very reasonable price.

Allan L.
Australia
September 27, 2013
Comfortable.
Location Location Location
It was pleasant. the staff are excellent. Location to various restaurants and food precinct in Melbourne was great.

Maya R.
India
September 26, 2013
Disappointment
1. Centrally located. 2. Good breakfast
We were a bit disappointed by the service at this hotel. Staff appeared unfriendly. Room cleaning was a issue..we were 3 in the room & towels for only 2 people provided. When we asked for room service, only a towel was provided. Room was not cleaned properly. Overall felt not good enough for money we paid...apart from central location & good quality food nothing else was worthy of mention...

Piyachat S.
Thailand
September 19, 2013
city hotel with tons of restaurant to choose from
location, location and location
the room has a very low ceiling, rather dark but there is a small balcony (which i can't open not sure why) The hotel located near china town so plenty of restaurants and shops. The elevator is prompt and fast. The staff were nice and friendly

Roselyn I.
Australia
September 17, 2013
It was good.comfortable to get in and out.
Central, tea/coffee facilities,serviced daily.
The stay was good.was good comfy bed. The only thing was we were chunked in the worst corner room,all we saw was walls.we went for a 40th bday and it was dissappointment to see that.i was expecting some views as expected by looking at the pictures.so we hardly stayed in the room.i even requested higher level and views.this has happen twice when i booked with Agoda.so is this the reason its little bit cheap.get the worst room.but i organized a choclate and fruit platter for a surprise for my husband on our arrival.they did it as i asked,only they didnt write 40th.i took pictures.i paid for it but didnt say anything.i was grateful they did that.i booked this hotel by pictures after comparing so many.but after all we made our stay memorable visiting lots of places.wasnt going to ruin my holiday over a dohgy room.i asaked for higher and view room after checking in but was too expensive.thank you

peter N.
Australia
September 15, 2013
excellent
carparking comfortable bed central location
all was good I usually stay at travelodge in Melbourne ,not anymoe these are better rooms and great location

Tong S.
Malaysia
August 25, 2013
Nice and comfortable city hotel
It's central location, close to shopping and lots of dining options .
My stay at the Hotel Grand Chancellor Melbourne was a pleasant one. It's central city location makes it easy to move around, to shop and to dine. There are many nice restaurants nearby and it is very near to China Town. There is also a big supermarket just opposite the hotel which makes it easy for travellers to get drinks, tit bits, etc. It is also close to public transportation which makes it easy to get around.

Sharon N.
Australia
August 24, 2013
Cheap room for a short stay
Close to entertainment centers, cheap & clean
Was only a short stay for us. Cheap rate , clean room. Could do with an update however.