arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 607 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.9

Frances I.
October 10, 2013
not good value for money
location, location, location
They do not change the sheets everyday, nor wash the glasses. Need to upgrade their cleanliness.

Barbara B.
October 10, 2013
room size location and cleanliness
It was fantastic we had a lovely room nice and big, daily newspapers and bath robes which was fantastic. Not far from public transport, restaurants, shopping precincts and the markets

Shane L.
September 30, 2013
Ellecent would stay again, planning the next trip
Friendly staff, ellecent servicwe, good location
extremely good - staff were frendly and the room was clean. Staff were very helpful in in forming us where things we need to know and go to

Shaolong Z.
September 29, 2013
location and clean,

Colin W.
September 29, 2013
Convenient location, close to theatres
Location, clean
King size bed was comfortable but struggled to fit in the room. Paid for a room with a juliette balcony which we couldn't use. The air conditioner took up most of the floor space. Room was clean and tidy, if a little old. Comfortable for a one or two night stay but no recommended for long stays. Great steak meal in the restaurant - very reasonable price.

Allan L.
September 27, 2013
Location Location Location
It was pleasant. the staff are excellent. Location to various restaurants and food precinct in Melbourne was great.

Maya R.
September 26, 2013
1. Centrally located. 2. Good breakfast
We were a bit disappointed by the service at this hotel. Staff appeared unfriendly. Room cleaning was a issue..we were 3 in the room & towels for only 2 people provided. When we asked for room service, only a towel was provided. Room was not cleaned properly. Overall felt not good enough for money we paid...apart from central location & good quality food nothing else was worthy of mention...

Piyachat S.
September 19, 2013
city hotel with tons of restaurant to choose from
location, location and location
the room has a very low ceiling, rather dark but there is a small balcony (which i can't open not sure why) The hotel located near china town so plenty of restaurants and shops. The elevator is prompt and fast. The staff were nice and friendly

Roselyn I.
September 17, 2013
It was good.comfortable to get in and out.
Central, tea/coffee facilities,serviced daily.
The stay was good.was good comfy bed. The only thing was we were chunked in the worst corner room,all we saw was walls.we went for a 40th bday and it was dissappointment to see that.i was expecting some views as expected by looking at the we hardly stayed in the room.i even requested higher level and views.this has happen twice when i booked with is this the reason its little bit cheap.get the worst room.but i organized a choclate and fruit platter for a surprise for my husband on our arrival.they did it as i asked,only they didnt write 40th.i took pictures.i paid for it but didnt say anything.i was grateful they did that.i booked this hotel by pictures after comparing so many.but after all we made our stay memorable visiting lots of places.wasnt going to ruin my holiday over a dohgy room.i asaked for higher and view room after checking in but was too expensive.thank you

peter N.
September 15, 2013
carparking comfortable bed central location
all was good I usually stay at travelodge in Melbourne ,not anymoe these are better rooms and great location