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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 160

Recent customer reviews

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Good

7.5

from 578 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (578)
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Pang S. Families with older children Malaysia, April 28, 2015
Comfortable

comfortable, spacious, clean
6
The hotel location is very good, just one street up from China town and very close to all the shopping & sightseeing. the hotel & rooms needs to be redecorated.
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Sunny M. Solo travelers India, April 24, 2015
Good location (if you leave on this side of cbd )

Nothing really - just another hotel
5.3
Comfortable. Needs to refurbish the bathroom and electric switches ..
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Ottmar H. Business travelers Germany, April 24, 2015
Love the fact that you can open a window/door

Location. price, ability to open a window/door (Can't stand fully airconditioned rooms to sleep in)
8.7
Walked in went to bed, got up, walked out. So I can only comment on check-in and check-out which was spot on
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Elizabeth A. Couples Australia, April 20, 2015
Chancellor melb

The staff
5.3
The bathroom was awful
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Gavin O. Business travelers Australia, April 17, 2015
king room

location. carpark . . the staffs willingness to help
9.3
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Abidin F. Couples Australia, April 2, 2015
Good location, great staff, great rooms.

Location was pretty good, and the staff was very friendly, late check out was not a problem.
10
Quick check in at the arrival, staff was very helpful and friendly, good location, you find a place to eat anytime of the night, room were nice and clean, and the late checkout was not a problem. It was a great stay.
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Srinivasa P. Business travelers Australia, March 22, 2015
Not really Grand

Location, location & location
7.3
Centrally located, friendly staff and clean linen but the place looked really dated, paint peeling off, cabinets getting stuck, cold & hot water control not working for the shower to name a few. It wasn't really grand as the name suggested or pictures looked on the website. Would go there again only if had no other choice.
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Melissa H. Solo travelers Australia, March 22, 2015
A great place to stay

Location, staff and the room
7.7
I really enjoyed staying there.
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Abbey B. Couples Australia, March 21, 2015
Good location but rooms a little bit tired

Location
6.3
I recently stayed at this hotel with my husband in an executive king room, it was pleasant enough but I did feel that the rooms could use a little bit of a freshen up as the walls were quite dented and marked and the overall impression was that more care could be taken. One issue that we did have was that the shower had a bulk-head over the shower rose so my husband had to stoop to use the shower as he is quite tall and also all of the water from the shower ended up on the floor as the screen wasn't long enough! The location is good only about a 5 minute walk to Bourke St mall and there were plenty of restaurants right around the hotel to eat in. The staff upon check-in and check-out were polite and helpful.
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Jodie G. Couples Australia, March 16, 2015
Made a special occasion even better

Location, quiet rooms, view over church grounds
8.7
Our 2nd wedding anniversary & a theatre show in the city were the reasons we stayed at this hotel. My husband had organised a bottle of sparkling and a cheese platter to be organised just as we got settled into our room. But apparently they required at least 1 week's notice for a bunch of flowers to be arranged so that didn't happen. I wouldn't have thought it would take THAT long to arrange flowers! The room was comfortable, the rainhead shower amazing and being so close to everything was a huge bonus. We will stay again.
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Customer Reviews - Hotel Grand Chancellor Melbourne, Melbourne

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