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Recent customer comments

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Very good



based on 607 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.9

Christine R.
Australia
June 24, 2015
State of Origin trip
Room, bed, shower
Great thanks. No problem. Lovely room, bed, shower. I'd stay again.

Marcas K.
Singapore
June 16, 2015
Enjoyable stay
Relaxing, nice and friendly staffs
It was a good stay but checkout time was not very flexible.

Bradley R.
Australia
June 14, 2015
The Room I had was next to Lifts noisy
King Bed customer service food

Heather W.
Australia
June 08, 2015
Average
Clean and good location
Extremely noisy. People leaving the near by night club very load and the trams sounded as though the window was open. Invest in installation of double glazing could make this a much better experience.

Ching H.
China
May 14, 2015
Everything is ok
Good location and close to shopping area and a lot of good restaurants.
Will recommend to friends.

PANG S.
Malaysia
May 14, 2015
Comfortable
comfortable, spacious, clean
The hotel location is very good, just one street up from China town and very close to all the shopping & sightseeing. the hotel & rooms needs to be redecorated.

Karen K.
Australia
May 10, 2015
City stay
Location
Very bad wifi was told free but got one hour per day and had to be used all at once, connection was bad so couldnt get info I needed as it would keep cutting of. Room was serviced but not very good standard.

LEONG L.
Malaysia
May 08, 2015
Recommended
Staff frienliness

samantha L.
Singapore
May 06, 2015
Perfect location
location
hotel is very conveniently located but rooms were very small. We had an additional bed placed in the room and there was not much space left for moving around after. The additional bed was very thin and uncomfortable, you could feel the springs from the bed frame. The worst experience we had during our stay was the plumbing in the toilet. It was impossible to control the water temperature in the shower and you will get cold water to really hot water within seconds even without making adjustments. The hotel only left a note in the room to say that they were improving their plumbing system and hence might experience some inconvenience. I would've appreciated if this was highlighted to us upon checkin as it was impossible to shower without having to adjust the water flow every few seconds or risk being scalded.

Ottmar H.
Germany
April 27, 2015
Love the fact that you can open a window/door
Location. price, ability to open a window/door (Can't stand fully airconditioned rooms to sleep in)
Walked in went to bed, got up, walked out. So I can only comment on check-in and check-out which was spot on