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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.5

based on 601 reviews

546 reviews in English

Value for Money
7.2
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (601)
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Albert V. Couples Indonesia, October 16, 2014
holiday in melb

location, location, location
5.3
Location is the only good thing about this hotel. Other than that, everything was horrible and terrifying. The staffs are not friendly at all (except in the receptionist area), no services provided, the room is old and not comfortable. it is not good value for money in my opinion.
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Emma D. Couples New Zealand, October 12, 2014
Average

Good location with friendly staff
7.3
Great location. Room clean and comfy bed. Staff were very helpful. Bathroom very outdated and shower was terrible. You're typical accom with no soundproofing and woken in night and early morning with noisy shutting doors.
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Kaitlin A. Couples Australia, October 11, 2014
A+

Location, staff, room size
8.3
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Percy F. Couples Hong Kong, October 3, 2014
Nice & Comfortable

Within CBD; nice & large rooms.
8
It's a comfortable and pleasurable stay!
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Sallyanne I. Families with older children New Zealand, October 2, 2014
Shopping expedition

Location price easy to book
7.3
Lovely stay walked everywhere room was satisfactory for what we wanted
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Federica G. Couples Italy, October 1, 2014
Great place

Clean, walking distance to tge major attractions
8.7
Great value for money
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Deborrah R. Families with older children Australia, September 29, 2014
Comments

Location
7.3
Okay disappointed with size of room
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Brian F. Families with young children Australia, September 26, 2014
GREAST CENTRAL LOCATION

Cleanliness, KIng Bed and Heated swimming Pool
8.3
Great stay, heated pool on rooftop, decent prices for meals, very comfortable king bed in room
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Finley P. Business travelers Indonesia, September 15, 2014
Great Location, friendly staffs & easy check out

Centrally located, friendly and helpful staffs, easy check in and out, comfortable room
8
It was quite an easy and quick check in and out. The staffs were very friendly and when we asked for a later check out, they gladly give us until 12 noon, which is quite rare for hotels in Australia. The staffs are also quite helpful looking for taxi and storing our baggages on our check in. The room is a bit small but sufficient for 2 people. It is very clean and we like the layout of the room. The thing that makes us tick is that it is very centrally located as well so if you need to go around the city centre area, you can walk it or take the tram. And if you need to go out to eat, it is quite easy to find somewhere to eat around there. I think the hotel is great value for money too. It was not too expensive whilst located centrally and service has been great. Will definitely stay again for sure!
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Alan L. Business travelers New Zealand, September 12, 2014
Good value for money in a great location

Location, food, price
6.7
Good
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