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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 160

Recent customer reviews

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Very good

7.1

based on
98 reviews

540 reviews in English

Value for Money
7.0
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.0
Food/Dining
6.5
Business travelers (98)
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Graeme M. Business travelers Australia, November 27, 2015
Melbourne trip

Location ,car park, friendly staff
7
Pillows need replacing ( lumpy x hard) brown stain on the doona. Dark and dingy decor however the room was clean. The elevator could do with a good clean so could the black trolley used by staff.
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Michael B. Business travelers Australia, October 22, 2015
Tired and very fun down, broken furniture 1 star

Location
4
Bed tired Had red marks all over my body in the morning Rooms were a tired run down mess
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Xin W. Business travelers China, October 21, 2015
not good

no
6.3
not good
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Geoffrey S. Business travelers Australia, October 19, 2015
Not the worst but far from great

Bed. Bar was ok with good staff.
5.7
Breakfast offering 2nd rate. Only 2 elevators with only 1 working for the 4 days I'm there. Wifi is ordinary and as in many other parts of the world should be free with the room. Entry is via stairs with no assistance offered for large heavy luggage. Typical Australian mid level service that gives this hotel 3 stars at best in my opinion. If it were in Asia then only 2 stars as service is very much superior in Asia compared to AU.
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Sandeep S. Business travelers Thailand, September 11, 2015
Mel week 38

Bar service, ease of parking & speed of checkout
7.3
Good.
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Tai M. Business travelers Australia, August 31, 2015
Very good location and friendly staff

convenient location, friendly staff, cleaness
8.3
Good
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Bradley R. Business travelers Australia, June 12, 2015
The Room I had was next to Lifts noisy

King Bed customer service food
7.7
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Marcas K. Business travelers Singapore, June 12, 2015
Enjoyable stay

Relaxing, nice and friendly staffs
6.7
It was a good stay but checkout time was not very flexible.
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Ottmar H. Business travelers Germany, April 24, 2015
Love the fact that you can open a window/door

Location. price, ability to open a window/door (Can't stand fully airconditioned rooms to sleep in)
8.7
Walked in went to bed, got up, walked out. So I can only comment on check-in and check-out which was spot on
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Gavin O. Business travelers Australia, April 17, 2015
king room

location. carpark . . the staffs willingness to help
9.3
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