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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 160

Recent customer reviews

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Good

7.5

based on
469 reviews

Value for Money
7.2
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (469)
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Jane W. Couples Australia, July 12, 2014
interrupted sleep - fridge in room very loud

location, size of room, comfort of room
7.3
unfortunately the mini bar fridge came on every other hour for 5 minutes ( seemed like 15 every thirty minutes at 11 pm, 1am, 3am, 5am , 7am!!! The positioning of the fridge - not close to the bed as in our case - may be something to take into account. Apart from that the room was very comfortable, with minimum road noise and very close China Town etc.
Mandy M. Couples Australia, June 29, 2014
pleasant

location, dinner, staff
6.7
The stay was pleasant. The staff were lovely. Dinner was fantastic, breakfast was average. The room had mould in the grout and and bathroom in general was dated and small. The pillows were very large and hard, not comfortable at all.
Herijanto N. Groups Indonesia, June 26, 2014
Not as expected

Location, room recently renovated
5.7
Not good experience: Cannot connect to internet, hot water shower difficult to adjust, was charged upgrade for the requested room
Ainsley V. Groups Australia, June 21, 2014
Comfortable and professional

Top floor suite, location, privacy
8
Was enjoyed throughly only because we stayed in the too floor suite, the first room we were going to stay in was on the seventh floor and we refused to stay in it, but when we were moved, we had an excellent stay!
Paul B. Couples Australia, June 17, 2014
Great place to stay

Staff, food, rooms
9.3
The staff at this hotel were fantastic. Very friendly and helpful. The restaurant at the hotel is awesome. The steaks are lovely and very reasonably priced. The balcony was small but great for me as a smoker. The bed was really comfortable as were the pillows. Individual air conditioning control was great too.
M M. Business travelers Thailand, June 16, 2014
great

clean, location, service
9.7
great
Harri P. Groups Australia, June 13, 2014
Great

Breakfast, location, new renovations
8.3
Good service , nice new rooms excellent value for money , wonderful breakfast at a value price .
Sia T. Couples Malaysia, June 10, 2014
A pleasant hotel in the city.

The hotel's location which is in the city centre and close to shopping, dining and public transportation.
7
My stay at the Grand Chancellor Melbourne is pleasant and convenient. I chose this hotel mainly due to its central location in Melbourne city centre. It is close to shopping, dining and public transportation. All is within a short walking distance. The hotel staff is also friendly and helpful.
Susana L. Families with older children Malaysia, June 9, 2014
Great location and value for money

Clean, Friendly staff and Centrally located
9.7
We had a great time at Melbourne. Centrally located and easily accessible.The room was clean.
Graham C. Groups Australia, June 9, 2014
Disappointed overall

Location
5.3
Disappointing overall. I was expecting a little more for the money.

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Customer Reviews - Hotel Grand Chancellor Melbourne, Melbourne

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