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Recent customer comments

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Very good



based on 602 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Staff Performance 7.4
  • Value for Money 7.2
  • Food/Dining 6.9

7.3 Aaron H.
New Zealand
November 22, 2015
Handy to the city
Location, price and the room was spacious.
Our stay was fine. The room was a good size. As the hotel is a little older with single glazing despite being on the 11th floor it was still very noisy.

4 Michael B.
Australia
October 23, 2015
Tired and very fun down, broken furniture 1 star
Location
Bed tired Had red marks all over my body in the morning Rooms were a tired run down mess

6.3 xin W.
China
October 22, 2015
not good
no
not good

5.7 geoffrey S.
Australia
October 21, 2015
Not the worst but far from great
Bed. Bar was ok with good staff.
Breakfast offering 2nd rate. Only 2 elevators with only 1 working for the 4 days I'm there. Wifi is ordinary and as in many other parts of the world should be free with the room. Entry is via stairs with no assistance offered for large heavy luggage. Typical Australian mid level service that gives this hotel 3 stars at best in my opinion. If it were in Asia then only 2 stars as service is very much superior in Asia compared to AU.

6 louie C.
Australia
October 12, 2015
adequate but not what you are expecting for a 4*
location/ staff /
Our stay was pleasant and the location made for easy access to the football shopping and eateries nearby however the hotel is in need of repair eg carpet is worn we had to report that the bathroom light wasn't working

9.3 Fauziah S.
Brunei Darussalam
October 21, 2015
Simple but nice hotel
Good loaction, good services and clean
It was very good, staff very friendly and helpful, our room was clean, good location

6 Lisa A.
Australia
September 15, 2015
Family weekend
Our family stayed on the same floor
Very noisy, bathrooms need revamping, started drilling Monday morning we were not warned not happy, lifts not working all the time 1 was out all weekend Room not ready

7.3 Sandeep S.
Thailand
September 12, 2015
Mel week 38
Bar service, ease of parking & speed of checkout
Good.

8.3 Tai M.
Australia
September 08, 2015
Very good location and friendly staff
convenient location, friendly staff, cleaness
Good

6.3 Melanie B.
Thailand
August 21, 2015
adequate
location near china town. staff lovely.
The hotel was adequate . Very dated bathroom but the room itself was good.