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Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 160

Recent customer reviews

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Very Good

7.9

based on
34 reviews

Value for Money
7.7
Location
8.6
Staff Performance
7.8
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
8.2
Food/Dining
7.6
Groups (34)
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Karen K. Groups Australia, May 9, 2015
City stay

Location
6.7
Very bad wifi was told free but got one hour per day and had to be used all at once, connection was bad so couldnt get info I needed as it would keep cutting of. Room was serviced but not very good standard.
Leong H. Groups Malaysia, May 7, 2015
Recommended

Staff frienliness
6.7
Samantha L. Groups Singapore, April 29, 2015
Perfect location

location
7
hotel is very conveniently located but rooms were very small. We had an additional bed placed in the room and there was not much space left for moving around after. The additional bed was very thin and uncomfortable, you could feel the springs from the bed frame. The worst experience we had during our stay was the plumbing in the toilet. It was impossible to control the water temperature in the shower and you will get cold water to really hot water within seconds even without making adjustments. The hotel only left a note in the room to say that they were improving their plumbing system and hence might experience some inconvenience. I would've appreciated if this was highlighted to us upon checkin as it was impossible to shower without having to adjust the water flow every few seconds or risk being scalded.
Nuttapat P. Groups Thailand, May 11, 2014
Nice Room, nice staff, Good location

Nice Room, nice staff, walkable distance to Chinatown
8
Sue C. Groups Australia, March 23, 2014
Very satisfying

Good location Nice room Excellent service for big group in restaurant
8.3
Very good. Put our group in a private setting for dinner.
Elizabeth L. Groups Australia, February 9, 2014
Short overnight stay to attend an event nearby.

Location, staff, atmosphere.
8.3
The only issue which was unfortunate was the mal function of the air conditioning on the night of our stay. (On the 44 degree Sat 8th February. We stayed and were given a 50% refund.
Jonte T. Groups Australia, January 25, 2014
Immaculate.

Comfort. Comfort and Comfort.
9.3
Thoroughly enjoyed it. Staff was awesome! Definitely would stay again, purely based on how good the staff were :)
Frances M. Groups Philippines, October 7, 2013
not good value for money

location, location, location
5.7
They do not change the sheets everyday, nor wash the glasses. Need to upgrade their cleanliness.
Lik Y. Groups Malaysia, June 19, 2013
Great Location

Location,shopping and sightseeing
10
Ma C. Groups Australia, May 19, 2013
Right behind the Chinese Museum in City

close location to shopping centres, dinning and transportation
6.7
We has to upgrade our rooms from luxury economy to double bed room. the economy room was way too small and dirty. we checked in on a friday, it was really noise at night as there drunk people coming back to their rooms, the door dosent block any noise either. so thats the downfall, other than that hotel wasnt too bad.

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Customer Reviews - Hotel Grand Chancellor Melbourne, Melbourne

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