Excellent 8.1
Based on 1487 reviews

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About Hotel Grand Chancellor Surfers Paradise


Located in the heart of Surfers Paradise and one block from the beach, this 4.5-star property offers superior accommodations. Offering a sub-tropical climate and a friendly, fun, vibrant atmosphere, this destination is most famous for its sun, surf, and sand. Boasting 330 rooms, this hotel will lavish their guests with modern and elegantly designed rooms. You can relax by the swimming pool and spa or get active in the well-equipped fitness center and full-sized tennis court. There are plentiful entertainment, dining, arts, and other outdoor activities within the city. Hotel Grand Chancellor Surfers Paradise is undoubtedly a great place to stay when in Surfers Paradise.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • car hire

Fitness & recreation

  • fitness center

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • tennis courts

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Croatian
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
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Please note that guests will be required to leave either a $200.00 cash or debit card refundable security deposit along with photo ID, or a $100.00 pre authorization of a credit card on check in. This is to cover any incidental charges.

The minimum age of guests to check in is 18 years if unaccompanied by an adult.

For Schoolies bookings, a refundable deposit of AUD 250 is required upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-16 year(s) Must use an extra bed
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 23 AUD
Check-In From: 02:30 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.1 km
Distance to Airport: 25 km
Internet Usage Fee: 15 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 36
Number of Rooms : 408
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1985
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 9.3
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 7.1

Iowane S.
July 23, 2016
Was good

July 23, 2016
Gold Coast Vacation
Checking-in was a breeze at Hote Grand Chancellor Surfers Paradise. Even got ocean view room views without asking! The location was convenient located to 24 hour marts. For those keen on shopping for snacks, Woolsworth is a skip away. Its location means you can get to the theme parks i.e. Dreamworld/Movieworld/Seaworld/Wet and Wild within an hour. You can also conveniently book tours and transfers from the tour reception desk!

Ramanan S.
July 21, 2016
Very good for budget holidays.
Enjoyed the stay.

Mike B.
New Zealand
July 21, 2016
Needs tidy up a little rough
Needs a makeover

July 19, 2016
number one ,
hi, excellent location nice view long beach paradise..!! thanks,

Peter M.
July 18, 2016
Great....everything :-)
The room was well prepared....spotless and fresh (thank you housekeeping), the staff were very friendly and welcoming, location was excellent, the view superb, and parking right underneath, 11am check out....perfect. Highly recommended.

Sonia P.
July 18, 2016
One night stay - Great location
Stayed here one night in July. Excellent location and beds very comfy and large. Spacious rooms. Reception very busy at check out when you just want to drop off the room keys and go. Concierge very helpful and took the keys for us so we didn't have to wait. Lifts to basement very slow and infrequent. There is no where to put your clothes and towel in bathroom whilst you shower, so put them on the floor. The water from the shower splashed water everywhere on bathroom floor and my clothes got saturated.

Sandy O.
July 18, 2016
Great stay

July 17, 2016
Good location
5 min walking distance to Surfer Paradise

Yun-Jung A.
July 16, 2016
Nice and clean
Nice location near the beach