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Hotel Grand Chancellor Surfers Paradise

Cnr. Surfers Paradise Blvd. & Hanlan Street, Surfers Paradise, Gold Coast, Australia 4217 (Show on map)

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Area: Surfers Paradise Number of Rooms: 408

Recent customer reviews

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Fantastic

8.1

based on
924 reviews

Value for Money
8.0
Location
9.2
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (924)
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Sin Y. Couples Singapore, November 25, 2013
Wonderful stay

Newly renovated, comfortable room, great location
9
Kan W. Families with young children Singapore, November 24, 2013
Great location, central and convenient

Rooms were comfortable; location was great and convenient; service was good
8
Stay was excellent through out. No problems with checking in and checking out, smooth and efficient. Room clean up was well. Room was comfortable and sufficient amenities. Location of hotel was great, close to the beach and shopping areas and food. Security was present during the evening, especially during the Schoolies period. Two areas for improvement (1) Should provide free wifi for hotel guests. Australia being one of the modern country, is lacking behind in this. (2) We stay in a family suit. One of the room - the window is not well sound proof, noise from the streets were coming through whole night.
Ansellia T. Families with older children Singapore, November 23, 2013
Good location lousy staff attitude

location, room view, large room
6.3
After checking in, proceeded to my room only to find that the keycard did not work. Returned to reception, the 2 staff present were engrossed in some work discussion. I was the only guest waiting to be served. The staff acknowledged my presence but asked me to wait while they sorted out their stuff. 5 mins later I was still waiting. After a tiring day at the theme park, I just wanted to get into my room. Staff could have easily programmed my keycard in 10seconds. But they did not bother to ASK what i needed. This service attitude is begging for a complaint. Hotel was on its way to getting a great review as my special requests were all met .Unfortunately. ......
German C. Couples Hong Kong, November 23, 2013
Great location

great location, great location and great location
7.7
Room is nice and the view is good. Easy access to the beach.
Josie T. Groups Australia, November 23, 2013
My stay was very relaxing and comfortable.

The three best things was the area it was situated in, the good views and how comfy the beds are.
9.3
My stay the the Hotel Grand Chancellor was very relaxing and comfortable, the views made my stay much more enjoyable and so did the air con which was well needed at the time.
Rena O. Families with young children Singapore, November 21, 2013
comfortable with friendly and helpful staff

near the beach with supermart, restaurant and fast food around the hotel
8.3
Staff were very friendly and helpful. Satisfy with the room and bed. Easy access to the beach.
Candace K. Families with young children Singapore, November 17, 2013
Enjoyable!

Location. Comfortable rooms. Affordable
8.3
Enjoyed thoroughly. Comfortable. Easy access to shopping and attractions.
Eric P. Couples Malaysia, November 16, 2013
Convenience location, great stay

convenience location, large size room, ocean view
6.7
Ace D. Business travelers Australia, November 15, 2013
great location in surfers paradise

close to main attractions, restaurants, convenience
8.7
Very affordable accommodation. Lucky to come in before the SCHOOLIES. Not so lucky with the weather. Pouring rain during the entire stay. Plenty of indoor activities in some places.
Chee H. Couples Malaysia, November 14, 2013
sea view from our room and good location

Nice city/ocean view, centrally located, good facilities
8.7

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Customer Reviews - Hotel Grand Chancellor Surfers Paradise, Gold Coast

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