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Hotel Grand Chancellor Surfers Paradise

Cnr. Surfers Paradise Blvd. & Hanlan Street, Surfers Paradise, Gold Coast, Australia 4217 (Show on map)

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Area: Surfers Paradise Number of Rooms: 408

Recent customer reviews

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Fantastic

8.1

based on
1047 reviews

Value for Money
8.0
Location
9.3
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (1047)
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Wai Y. Groups Hong Kong, November 26, 2014
R

Location Location Location
8.3
The location was great. It closes to the cavill tram station, least than 10mins walking distance to the bus stop going to seaworld, movie world, wet n wild. I will definitely recommend ppl to stay there.
Nilab M. Couples Australia, November 24, 2014
Clean and comfortable

Clean, spacious and great ocean view
8
really enjoyed staying at the grand chancellor - very clean and very spacious room. felt right at home over our 3 night stay. the ocean/beach view was fabulous - clear air flowed in and was perfect for our little romantic getaway.
Sheree H. Couples Australia, November 22, 2014
Pleasant stay

The location is fantastic, the view from level 34 is amazing and the staff are very courteous.
7.3
it was a pleasant stay. Clean and well presented. Value for money wasn't as good as other hotels in the area.
Temmy Y. Solo travelers Indonesia, November 19, 2014
Good location

Location, berdomisili
6.3
Sanjay B. Families with young children India, November 16, 2014
Not Clean very low standard

Near to beach - surfers paradise
3
Not Good, once we arrived at 10 PM at basement car park, no way to access the hotel with your luggage from car park. Lift are blocked from basement and steps needs special access How to carry luggage to check-in .. had to struggle to connect via phone from basement.. no solution. Hotel staff says should always check-in from main entrance and not via car park after 10 PM. I did not find this information
Arnav S. Couples India, November 16, 2014
No doors

Location
6.3
We booked the family room that has 4 beds. It only has one bathroom. the bathroom is extremely small and the biggest problem in this room is that there are no DOORS. the 2 bedrooms have no doors so you cant even change to get ready. Since only one bathroom it was time consuming and very annoying. The second bedroom is like a dorm room with no TV and no space, no side table and so on. The single bathroom is has 2 parts pantry and sink and the other part has pot and shower. AGAIN the sink and pantry has NO DOOR, extremly crampped. The room is very badly designed.
Jane B. Couples Australia, November 15, 2014
Friendly Staff

Great location, friendly helpful staff, good value for money
9.3
Enjoyable but too short!
John C. Business travelers Australia, November 15, 2014
Average for business travellers

Beds,bathroom and room service
5.3
Poor restaurant facilties you had to book as a hotel guest and bar closes at 8 pm Air con poor Gym was poorly eqiped
Joshua S. Business travelers Australia, November 13, 2014
Great location

Location, big and clean rooms
7.3
Great location and rooms. Check in and out took for ever. Staff were rude and not very helpful.
Ng L. Groups Hong Kong, November 12, 2014
Good Stay

Location , staff, service are all good
6.7
We have a good stay. The hotel is located in the centre area, many shops & restaurants nearby, and It just a few minutes walk to the Surfers Beach. You can grab a towel & direct to the beach to have a sunny afternoon. The staff is nice & helpful, please to help what you need.

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Customer Reviews - Hotel Grand Chancellor Surfers Paradise, Gold Coast

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