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Hotel Grand Pacific

101 Victoria Street, Bugis, Singapore 188018 (Show on map)

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Area: Bugis Number of Rooms: 239
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1275 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.4
All reviews (1275)
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Boejoeng M. Couples Indonesia, August 12, 2013
nice hotel and it's near to go to shopping area ,

clean,good for value,centrally located
7
Bayasgalantai B. Families with older children Mongolia, August 12, 2013
Very good

silent, comfortable, clean
8
I want to stay there again when come to singapore next time, very good location, near to mrt and good shopping area.
John L. Groups Singapore, August 11, 2013
Luxurious Grand Hotel

Near transport, Near City Central, Comfortable
9.3
It was Great, wonderful services by the staffs. The staffs never stop the smiles on their faces. On top of that, they are able to perfect their QnA questions very well.
Sook M. Families with older children Malaysia, August 11, 2013
Customer service is not up to standard

Good location, comfortable, easy access to public transport
5.7
Generally fine in terms of comfort, location and accessibility, except for certain areas in customer service, eg: some reception staff were quite rude, unattentive, not helpful and does not bother to entertain to customer's simple request such as extending check-out time for another half an hour. Had trouble and delays when checking-in, upon returning back to hotel later in the evening to check-in (as promised by staff) the rooms were not ready and the whole check-in process dragged and wasted the entire day waiting for the rooms. Staff also did not provide a proper / secured place to deposit our luggages during long wait of the room, hence the insecurity we decided to keep checking on the luggages, and the whole day was wasted away
Luis M. Families with young children Philippines, August 11, 2013
Value for money

1)Central location 2) room is big 3) attentive staff
7
Very pleasant stay at Hotel Grand Pacific. No frills hotel but convenient location. Recommended for people traveling on a budget.
Kevin O. Groups Malaysia, August 11, 2013
Convenient location, provided if you have a car.

Easy to find, near to Bugis Mall and have parking lots.
7.7
Satisfy, but given to group trip it will be best or maybe for gamer because is around Bugis area a lot of happening for gamer. However if for shoppers is not recommended.
Willy O. Business travelers Indonesia, August 10, 2013
Pleasant stay for business and shopping

Centrally located, easy access to Bugis MRT, near to food centre and shopping area
7.7
Pleasant stay during my short trip, very near to public transport, shopping area, food centre
Lee K. Couples Singapore, August 10, 2013
it was a very pleasant stay....

very clean,friendly staff,near to the city..alots of shopping centre nearby
7.7
Kong L. Solo travelers Singapore, August 9, 2013
Unexpected with low quality and room design

Location, transportation and shopping surrounding
4
Unexpected with low quality and room design. Overall low value of money. Unfriendly front desk customer service (indian girl) handled phone request prior to my check-in which refuse to entertaint guest request.
Patricia I. Families with older children Indonesia, August 9, 2013
Staff are very attended. Value for money.

Good location, near MRT station and shopping area
6.7
Good for short stay. Appreciate being upgraded to premier room.

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Customer Reviews - Hotel Grand Pacific, Singapore

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