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Hotel Grand Star

Siraselviler Street 45/1, Beyoglu, Istanbul, Turkey 34437 (Show on map)

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Good 7.0
based on 99 reviews

"Location/balcony/renovation (only rooms)..."

  • Husain, Bahrain
  • May 3, 2015
  • Area: Beyoglu
  • Rooms : 118
  • Free Wi-Fi

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Room Types
Max
Rates
Standard Double or Twin Room
Standard Double or Twin Room
Budget Room
Superior Double or Twin Room
Superior Double Room or Twin Room with Sea View
Connection Room With Sea View
Superior Double or Twin Room
Superior Double Room or Twin Room with Sea View
Connection Family Room
Budget Room
Connection Family Room
Connection Room With Sea View
Superior Triple Room
Superior Triple Room
Suite
Suite

 

When would you like to stay at this hotel?

Features of Hotel Grand Star
Facilities

24-hour front desk

24-hour room service

bar

business center

car park

concierge

currency exchange

elevator

express check-in/check-out

family room

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shops

tours

Sports and Recreation

fitness center

hot spring bath

hot tub

indoor pool

massage

pool (kids)

sauna

spa

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Located close to the city's main airport, this large hotel is situated in downtown Istanbul. Hotel Grand Star is renowned for its professional and friendly staff and features turn of the century architecture and modern decor. The Hotel Grand Star features large guestrooms complete with comfortable furnishings and great views of the sprawling city. The hotel is in an ideal location for guests to discover the famous tourist destinations including the historic Bosporus area and the nearby boutiques and shops. There is also a superb restaurant that provides guests with a good selection of original cuisines from all over Europe and also offers an impressive wine list. Located close to the city's main airport, this large hotel is situated in downtown Istanbul. ... see more
Children and extra beds:
Children 0-2 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00PM

Check-Out Until
12:00PM

Distance from City Center
0.1 km

Distance to Airport
25 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
7

Number of Restaurants
1

Number of Rooms
118

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
1983

Year Hotel Last Renovated
2011


Recent customer comments

Filter by Traveler Type

 

Good

7.0

from 99 reviews

Value for Money
6.7
Location
8.8
Staff Performance
6.3
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.8
Food/Dining
6.0
All reviews (99)
Sort by:
Imad K. Couples Iraq, July 25, 2015
Nice

Location food calm
8.3
Fine
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Shahab R. Couples United Kingdom, June 30, 2015
The staff they were not perofisional at all

Hotel Grand Star
2
Very bad
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Husain A. Families with young children Bahrain, May 3, 2015
Bad attitude staff

Location/balcony/renovation (only rooms)
5
Wasn't comfortable with the staff very bad attitude, the pool water was freezing cold, the jacuzzi was chargeable, no iron provided for pressing, bringing food from outside not allowed, no kettle in rooms and you can't bring your own as well!!, the seaview was blocked with a tree on the first floor, the plug adaptor I had to pay for it, the elevators barely can accommodate 3 persons only and we were 5!!..etc... Overall it wasn't really a 4 stars hotel and not money worth!!
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Folasade A. Solo travelers Nigeria, November 21, 2014
Good

Value for Money,
8
It was good. however, the internet connection was bad.
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Abdullah B. Business travelers Kuwait, November 10, 2014
The hotel not good

The location is good
5
Not good
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Safder M. Families with young children Pakistan, September 15, 2014
family stay at grand star taksim

any hotel in istnabul has to b good / proximity to taksim sq. not too close not too far / balcony in my room with boshphorous view
4.7
we wud hv checked the first night had we not paid in for our full 5 x night stay in advance. the shortcomings at grand star was definitely covered up by the beautiful Istanbul character.
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Jeeho K. Business travelers South Korea, September 3, 2014
Nice Hotel

location, service and clean
10
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Salem A. Families with young children United Arab Emirates, August 21, 2014
Not good enough to stay in
3
Room is small, and any noise or sound nearby your room can disturb you easily. We have requested a double room and a king size room but we got a triple and a double not even close to each other. No boiler, food or beverages are allowed inside the room, while there is no even free drinking water or tissue inside it. Staff are extremely rude, they don't great you when you arrive and they speak to you without eye contacting. One of the staff locked our rooms because we were taking our kids stroller to the room, and she told us that she will kick us out of the hotel if we don't abide, we returned to our room after interfering by our country's embassy, and unfortunately we couldn't cancel our reservation. Breakfast is too limited to wake up early to have it. They forming many instructions and conditions after taking your money, while all the surrounding hotels don't have any (e.g. Not taking kids strollers to the room). You will be dealt as if you staying in a military camp, and you will be watched even by the cleaners.
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Nurendah H. Solo travelers Indonesia, July 19, 2014
Comfortable room, rude staff

Room and bathroom
6.7
I had booked a double room, and was given a triple room. I returned to the reception desk to be moved to a double room. The reception in charge was extremely rude, saying that there is no difference to a triple room and a double room!! So rude! He eventually gave me the appropriate room without the least being courteous. Breakfast was adequate, quiet a reasonable selection, but again Staff were extremely rude. None of them greeted the guest. I asked to be seated they only responded in a horrifying look as if scared of being asked. When it was the last service for bfast, kitchen staff just abruptly took all the food for the serving station, coffee machine turned off and covered. There must have still been around 20 people at the restaurant, any they could have done it subtle without making so much noise. Overall, Hotel room and facilities was not bad however staff need a lot of training as they are absolutely not fit to be working in a hospitality industry as none of them knew how to be hospitable towards their guests!
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Waleed A. Solo travelers Yemen, May 16, 2014
The stay there was good.

The hotel is close to taksim that is very lively until late at night. Close to metro, bus station, taxi stand and to istiklal st. It is also close to all types of retaurants and shops.
6.7
It was nice, there was some maintanance b ut no problem. Although of the great location I think it is still bit expensive.
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Customers like this hotel for:
Nearest transport:
  • Taksim Subway Station (0.3 Km / 4 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Atatürk International Airport (15.7 Km)
  • Sabiha Gökçen International Airport (31.2 Km)
Customer comments:
  • "Great location" , "Nice view" , "Staff"
Top attractions in the area:
  • Taksim Square (0.3 Km / 4 min walk)
  • Galerist Art Gallery (0.9 Km / 11 min walk)
  • Dolmabahçe Palace (1.4 Km / 17 min walk)
  • Galata Tower (1.7 Km / 21 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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