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Hotel Granvia Osaka

3-1-1 Umeda Kita-ku, Umeda, Osaka, Japan

Recent customer reviews

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Very good

7.9

based on 1638 reviews

952 reviews in English

Value for Money
7.3
Location
9.4
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
6.9
All reviews (1638)
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Andrew J. Groups Indonesia, June 20, 2015
great location

location
8
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Cynthia T. Business travelers Singapore, June 20, 2015
Clean hotel at Osaka station

Convenient location, clean, friendly staff
9.3
The stay was very comfortable. The hotel was clean and conveniently located at Osaka City Station. The friendly staff kept my luggage at the cloakroom as I arrived earlier than check in time so that I can go for lunch first. Even when I returned 1h earlier I was allowed to check into my room. There are many restaurants located near the hotel. Isetan and Daimaru are also within walking distance, very convenient!
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Cynthia T. Business travelers Singapore, June 20, 2015
Clean hotel at Osaka station

Convenient, clean and friendly staff
9.3
The stay was very comfortable. The hotel is conveniently located at Osaka city station with many restaurants and shopping malls located nearby. Isetan and Daimaru were within walking distance. The hotel staff were very helpful and friendly. It is a true value for money hotel!
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Carren C. Families with older children Singapore, June 20, 2015
Convenient

Location, service, staff
8.7
Stayed on the Granvia floor with free access to the lounge. Good to grab a morning coffee before heading out. Appreciate the bottle of mineral water provided everyday. Good accessibility as Osaka station and Diamaru, especially the Pokemon Centre are just next to the hotel! Polite staff and efficient check in and out.
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Tossaporn M. Business travelers Thailand, June 15, 2015
Best for value and location

Location, location, professional
8.3
Very pleasant. The location is very good. It is located right inside the Osaka station so you dont need to walk so far. It is specifically good if you have big luggage or if the weather isnt good. There are lots of restaurants and shopping strores within walking distance. Room can be a bit small for some but it is very clean and in good shape. The staffs are always helpful and professional. For the price, the 3.5-4 stars quality and the location, it will be very hard to find a better hotel.
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Diana C. Families with young children Malaysia, June 11, 2015
Poor in service

Good location
4
Staff can't speak in English.Not attentive, service not good. Give wrong direction of the location. Room too small . Daily mineral water not included.
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Kit H. Couples Hong Kong, June 7, 2015
Good location but old facilities

Good location, traffic and nice staff
7
Good location but facilities are very old , the room is small
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Sharon C. Solo travelers Italy, June 2, 2015
Excellent

Location, Transport, Easy to reach
9.7
Good experience all round. The internet connection is quite poor though - like in other HOtels in Japan....
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Jun H. Solo travelers China, May 21, 2015
Room is a little bit old

Location, Transportation and Room size
7.3
The room is big enough however it's a little bit old. The price is relatively high in off season. The location of the hotel is perfect. On the first floor, you have direct access to the JR Osaka station and only 5 mins walk to the Umeda subway station.
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Chaiwat P. Couples Thailand, May 18, 2015
Dissapointed

Hotel Granvia Osaka
5.3
i think its not good hotel Too expensive
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