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Hotel Guia

Estrada Do Engenheiro Trigo No. 1-5, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1231 reviews

Value for Money
7.5
Location
6.9
Staff Performance
7.6
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.5
Food/Dining
6.5
All reviews (1231)
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Sui K. Families with older children Hong Kong, August 15, 2013
Relax and comfortable

Clean, comfortable, helpful
7.7
Easy to excess everywhere and staffs were helpful. Great fun in this trip
Lee W. Groups Singapore, August 11, 2013
Pleasant, cozy rooms,helpful staffs

Near Guia Fortress, Balcony room, clean room
5.7
It is a clean cosy room, but the distance to travel up the hotel is not very good as it is located up hill. People with lots of shopping bag and heavy luggage will find it tedious. Taking a taxi up to hotel is so difficult. Some of the taxi drivers are not willing to travel for short distance & they are extremely unfriendly!
Hui J. Couples Singapore, August 11, 2013
bigger rooms in macau

big rooms, near Guia lighthouse and fortress, shuttle to the ferry leaves by the hour during day and afternoon
5.7
wasted 1 and a half hour trying to check in due to some issues with the guest names. staff was not very understanding and helpful at all. insisted i have to make the necessary changes even after i was able to prove i have the credit card. overall, very unhappy experience with the experience at the front desk.
Jan W. Families with older children Indonesia, August 4, 2013
Nice place

Comfy. Good wifi and surrounding
7.3
They should have more frequent shuttle to the port not only reserved one
Yuet W. Couples Hong Kong, August 1, 2013
Nice cozy rooms with helpful and efficient staff

cozy room, nice staff, quiet environment
7.7
The hotel is reasonably priced for its small cozy rooms; cleaniness is up to standard although the towels are relatively thin. The environment is quiet and comfortable and is not far away from city centre and sightseeing points.
Philip W. Solo travelers Singapore, July 31, 2013
Surprisingly pleasant

Quiet, walking distance to main attractions, short distance to ferry terminal
8
No complaints. Pleasant and generally helpful reception and housekeeping staff.
Guy D. Couples Canada, July 28, 2013
Average hotel in a very expensive city

Price relative to other hotels in Macau
5.3
The stay was alright, the hotel was quite far away from the casinos and major sights, but cabs weren't too expensive as long as you weren't coming across the bridge.
Brian J. Solo travelers Australia, July 24, 2013
Good value hotel

Mostly Chinese clientele but had Eglish speaking staff on hand. Cleaning staff very nice and friendly, despite language barrier. Qiet location, away from casinos.
7.3
This was my second stay at this hotel and quite enjoyable again. I think I was the only Westerner there but no real communication issues with the reception staff. Room service was very good, fast and efficient. In hotel laundry inexpensive and well done. Each item, even the t-shirts, individually packaged on return. The hotel is about 15 minutes walk to the main entertainment areas but downhill all the way. Taxis plentiful and cheap to get you home after a night out. Remember to take a hotel card with you as most taxi drivers don't speak English.
Xu H. Groups China, July 23, 2013
it was comfortable

room, view, and balcony
5.3
it was very comfortable, just the location is not very good. it is far in the hill, so everytime we have to walk 15 mins down and get to the city center.not really recommended. it's better to stay in the new town.
Melvin L. Couples Singapore, July 22, 2013
The rooms are extremely small

clean small noisy
5
Wasn't in the room much as its very small and noisy due to non sound proof walls.

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Customer Reviews - Hotel Guia, Macau

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