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Hotel Guia

Estrada Do Engenheiro Trigo No. 1-5, St Lazarus Parish, Macau

Recent customer reviews

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Very good

7.3

based on
1319 reviews

644 reviews in English

Value for Money
7.5
Location
6.8
Staff Performance
7.6
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.5
Food/Dining
6.5
All reviews (1319)
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Lim K. Couples Malaysia, March 10, 2012
Hotel at the peak

Shuttle van service, quiet place to sleep
7.7
We stayed there just for one night and we check-in at night and check-out in the morning. Staffs are nice and helpful.The hotel allowed us to drop our baggage one day earlier because the day before we are going to Hong Kong. Although, the hotel is at the peak but is only 10-15 min walk to senato square area.
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Lee Y. Couples Malaysia, March 2, 2012
Nice Hotel

service quite good
8.7
its locate on the hill,decoration is nice, but quite far from shopping center and the casino
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Tor H. Families with young children Norway, February 16, 2012
Nice hotell

Close to the Lighthouse in nice sourroundings
6.7
A beautiful little hotel with clean enough rooms. Quite good size on the room and nice staff. A bit damp air inside, clothes felt a bit wet in the morning.
Sightseeing/Attractions Tip: See the city from above at the lighthouse
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Chia F. Business travelers Singapore, February 15, 2012
Pleasant looking but nothing spectacular room

Value for money
6.3
amenity like tv/channel, shower-head, air-con etc. perform all up to task. the only thing i do not like is the bed, which is rather hard. it quite highup on a hill but still walkable distance to senado square(15~20min walk). good thing is most of the cab know of this hotel, i guess it is because of the disco/pub at it basement.
Nightlife Tip: There a disco/pub just below the hotel but not suitable for children.
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Ati R. Families with older children Thailand, February 12, 2012
Small hotel & small room but nice decoration

interior decoration, service quite good
6.3
Difficult to find, its locate on the hill, the hotel quite small, the room also small anyway the decoration is so nice, quite far from shopping center anyway they got transportation to send you at Macau Ferry Terminal
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Cheong M. Couples Malaysia, February 11, 2012
lovely hotel, we was given a very nice view room

the design & its view
6
it was located up at hill, and can see some part of macau. We have a high floor room with a nice balcony view given free wifi, that's why i choose it
Sightseeing/Attractions Tip: you can visit most of the places within walking distance & you can easily catch casino free shuttle buses to ferry & airport
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Liu Z. Families with young children China, February 2, 2012
pretty good

it is pretty good
5.3
it is pretty good. The location is hard to find for the 1st time visitors. the hotel should provide shuttle bus service from ferry terminals at least.
Sightseeing/Attractions Tip: it takes 15 mins to main spots.
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Louis Y. Groups Malaysia, January 31, 2012
Clean and helpful staff

the staffs are very helpful
5.7
the room is clean but relatively small. more impressive is the front door staffs are very helpful
Hotel Feature Tip: small hotel but very informative and helpful staffs.
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Thuy-Anh P. Groups Australia, January 25, 2012
nice but cold

clean
7
rooms were clean. beds could of been softer. staff needs to improve on english and be friendly and smile. the air system was confusing to use therefore room was constantly cold when heat was needed. tv shows were good. the hotel goes overboard with cleaning. when cleaning the lifts they use a stainless spray. since lift are not well ventilated, the smell is toxic to the lungs.
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Ralf R. Groups Philippines, January 24, 2012
Room is good. but it's Macau, stay at other hotels

Room and free wifi
7
too bad there isn't a free shuttle from the ferry terminal to the hotel but there is a free shuttle from the hotel to the ferry terminal, where you can take free rides to everywhere else. the hotel is very "gina" or "chee-na". something like it has a very very chinese feel to it. the lounge at the fifth floor looks great in photos but disappointing when you see for yourself. the room is good though. they have cable tv and have more channels than the 5 star we stayed at in hong kong. room and bathroom is very clean. no complimentary coffee though, just tea. it's worth it if just for 1 day and you just need a place to sleep at. from everywhere else to the hotel, you have no choice but to take the taxi. around mop 14-20 unless you like to walk from the hotel. wynn, lisboa and mgm can be walked from the hotel if you have energy. dimsum shop downstairs is good. wifi is free. deposit is troublesome. reception staff can work on being friendlier unlike the dimsum place staff, who are all serving you with a smile and are willing to offer good suggestions. there is a sleazy pub downstairs which isn't so troubling. satisfied with the hotel? yes it was just a one-night stay. will i stay here again? probably not
Sightseeing/Attractions Tip: Take the free shuttle to Ferry terminal. It arrives hourly. And then take the free shuttles to the attractions (Venetian, Wynn, City of Dreams) from the Ferry terminal
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