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Recent customer comments

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Excellent



based on 3868 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Razelle O.
Philippines
July 07, 2013
You get what you paid for
Bed, bathroom, food
Great. Clean big room. Clean bathroom. Easy check in and check out. Too bad we weren't able to swin and watch the fountain show due to ongoing renovation

Maria T.
Philippines
July 06, 2013
Happy to stay here
Nice, clean an good staff
Its nice and we had a good time with the family. I just noticed that the fish in the aqua room is lessening.

Kevin L.
United Kingdom
July 06, 2013
A great well run Holliday hotel
The aqua room with a huge wall size fish tank
The service is good all round and staff are very good, the management need to be aware the little things can make a big differenece

Tracey P.
Australia
July 05, 2013
Overnight layover to Boracay
Staff, room was clean and tidy although had requested double ants in room
Fine for what we wanted comfortable bed, internet available

Michael E.
Australia
July 05, 2013
good spot of a short stay in Manila
If you are intreagued by the fish in a large tank, you will love the rooms here that have a full glass wall that is a huge well stocked marine tank. The hotel is quite new, clean and quiet.
I found the H2O to be a good base for exploring the Makati area as well as being in easy taxi access to the huge SM shopping complex.A good variety of restaurants in walking distance of the hotel. The waterside hotel restaurant/bar was a good place to spend a relaxed evening.

Vj T.
Philippines
July 04, 2013
Ocean
Comfortable yet not so pricey
At first the guards at the parking were not so nice but then the staffs at the hotel are very accomodating. They keep on asking wether we need something and get our stuffs right away. Very cool thought

Girly G.
Philippines
July 03, 2013
Nice, good, relaxing
Nice, good, relaxing
Nice, but due to the door is translucent, its not comfortable to use.

cameron S.
Australia
July 02, 2013
a little over-rated
clean, clean, clean

Richard C.
United States
July 02, 2013
You can do better for the price.
Ocean veiw, large windows, TV
Our stay was not a pleasant one. When we were checking in we decided see we could stay in a room with a jacuzzi. They told us none were available but could upgrade us to a larger room at a discount. We said no that is okay we will stay with our original choice, the ocean view. Then they told us they over booked them and would give us the larger room at the same price. Though the hotel is fairly new it is aging quickly, built with cheap materials and shoddy craftsmanship. The A/C unit did not function properly, the tile was falling off the wall in the shower, and the tub hand held sprayer leaked at the connection leaking water over the floor. Online it says they have a pool, but it is really a shared pool with Ocean Park. No grocery store within walking distance, a taxi is needed if you want to do anything other than visiting Ocean Park tourist trap.

Jody A.
Australia
July 02, 2013
Very relaxing , lots to do in the ocean park
Great food, spectacular aquarium in room. Friendly staff.