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Recent customer comments

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based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

8 Diana L.
June 17, 2013
Short but sweet
Massage service until midnight, quick check-in process, friendly staff.

10 Hyessa S.
June 17, 2013
Very nice and comfortable stay with family.
location, all inclusive, affordable

9.7 James C.
United States
June 17, 2013
I went there to relax and that I did!
The service, the employee were very polite and there were many activities to enjoy.
I got there and was upgrade to the deluxe room with the bay view and it was very nice. I was there for vacation, so I wanted to rest and that I got. I was happy with the place, employees and location.

9 Ralph R.
June 17, 2013
Very pleasant stay, comfortable bed, good AC
location, dining, cleanliness
Fast check-in and check-out. Fast wifi. Nice Aqua Room! Lots of dining options.

6.7 Remedios B.
June 17, 2013
relaxing - our main purpose after china tour
clean, good breakfast. reasonably priced food and waiters are very attentive
Everything was okay except for front desk staffs who I think a bit inadequate.

8.3 jacob M.
United States
June 16, 2013
Overall good quality hotel
Location, restaurant, Manila ocean park
My stay at Hotel H2O was nice. Makan Makan restaurant has excellent food. Manila Ocean Park is attached to the hotel, and it is great for family and kids. The rooms are large and comfortable, wi-fi is free and the staff is courteous and prompt with service. I would recommend this hotel.

6.7 Adonis T.
June 16, 2013
Great Hotel, Amazing Aquarium
We stayed in a classic aqua room and we had a good experience. The room was large, the t&b was spacious and nicely built and to top it all the wall aquarium made our stay very relaxing and refreshing.

10 Crystal M.
June 15, 2013
It was great and amazing! :) we enjoy so much!
One, good location, second, the staff are friendly and third there's a lot of things to do like at the ocean park outside the hotel. :)
Again it was great and amazing! We had so much fun and great family bondings. 😄

10 chona K.
New Zealand
June 15, 2013
Awesome! Comfortable bed, great room design.
Excellent rooms with bay view, yummy breakfast, friendly staff
Great! The only issue was that the big pool is no longer operational for swimming, which is one of the reasons as to why I booked there.

9 Cherry L.
June 14, 2013
proximity wise and great experience
proximity,great attraction,quiet room