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Recent customer comments

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based on 3868 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Nenen R.
United States
June 20, 2013
Excellent customer service
Comfortable rooms, entertainment, shopping
Amazing, relaxing and classy. Staff was very helpful and fast in service.

cary W.
June 19, 2013
big bucks to blow to have an aquarium in the room
vary clean
distance from the entrance to the hotel is a fair walking distance if u arrive in the night , good luck carrying luggages up the stairs

Patrick W.
United States
June 19, 2013
peaceful and relaxing
i loved the AQquarium room , the quiet lobby and the fitness center.
Our stay in the H2O was peaceful and quiet. That is exactly why I chose the H2O. my wife and I were also pleasantly surprised by a very nice gesture by a staff member. He fashioned a towel in the shape of a puppy and left it on the bed when we returned. It had a chocolate held out in it's paws. My wife was smiling ear to ear when she saw it there. If you make my wife happy, you also make me happy. THANK YOU SO MUCH! (big smile)

susana M.
June 19, 2013
nice hotel
friendly staff, cleanliness ,
thru metrodeal promos

United States
June 19, 2013
Magnificent, marvelous, excellent
great staff, palatable menu, outstanding

Teik G.
June 19, 2013
Internet needs improvement
nice food, nice bed and nice fishes
comfortable stay with nice breakfast but wifi need to be improved only one access per room ? there are teo person and or 6 devices should be free access for all in house guest

Lizelle M.
June 18, 2013
Nice and relaxing aqua room
Aqua room is very unique, enjoyed viewing different kinds of fish, can walf around the area and view Manila Bay

Marie L.
June 18, 2013
A Truly Different Experience!
Room design, comfortable bed, and great breakfast buffet
It was truly an experience. The fishies in the room tank/aquarium wall were a sight to behold. The bed was very comfortable; my husband and I really enjoyed our stay in our Aqua Room. And the breakfast buffet was great! There were lots of food to choose from and the restaurant staff were very accommodating.

Diana L.
June 17, 2013
Short but sweet
Massage service until midnight, quick check-in process, friendly staff.

Hyessa S.
June 17, 2013
Very nice and comfortable stay with family.
location, all inclusive, affordable