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Recent customer comments

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Excellent



based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

7.7 Jessie M.
Australia
June 07, 2013
Comfortable and interesting
Aquariam rooms, access to numerous restaurants and small food chains, good staff service
It was very nice and relaxing

9.7 Kelly O.
Philippines
June 06, 2013
Fantastic
It's clean and I love the whole interior of the hotel

7 jamil M.
Afghanistan
June 05, 2013
great stay highly recommended
helpful staff very clean great location

7.7 Susan C.
United States
June 05, 2013
Loved the aqua room, wish we had more time!
Aquarium room, rain shower, ambiance

7.7 Benjamin N.
Philippines
June 05, 2013
Great value...very nice rooms.
View of the famous Manila Bay sunset, walking distance to the US Embassy & family entertainment.
Very nice rooms at a great price! Has a unique concept for Manila and the Philippines. Bell Service and restaurant (Makan) staff were very friendly.

8 Ritchelle L.
United States
June 05, 2013
Good Hotel Experience
lots of activities for kids, a spa for adults and several dining choices
It was a long check in process, we waited for 1 hour and 30 mins to be checked in. but they sure made up for it because we got a free upgrade. Our room was gorgeous. There were a lot of things to do for kids and they have a wonderful spa for the adults. The only thing that I can complain about is, it is hard to get a taxi when the park closes. Wifi in room was fast.

6.7 John N.
Australia
June 04, 2013
A place stay for my first night in Manila
Food close by, bars (White Moon Bar) close by, close to where my friend was staying
To get to the hotel is a maze and is not clearly marked. I was lucky my friend had been here before and took us through a short cut to get through to the hotel lobby from the area the taxi drops you off at. Once you find the place then the reception area and staff are fine. Rooms were clean and functional but no mini bar for this room type, not sure if it is offered in others. :( After I got ready went downstairs and joined my friends for some mojitos. I would stay here again if the price is right but just as long as I am not taking too much luggage. Also if you are going out late not easy to get a taxi as it is near Manila Ocean Park which closes early in the evening.

8 Almira C.
Philippines
June 04, 2013
Good
Nice and cool
Interesting nice view and lots of fun good for the whole family

10 Glen G.
Australia
June 04, 2013
the aquarium in the room was amazing
in room aquarium, right on the water

8.7 KON M.
Australia
June 04, 2013
Brilliant ,relaxing,romantic
location, environment,close to sightseeing attractions