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Recent customer comments

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based on 3839 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Lo Y.
Hong Kong
May 21, 2013
Great Value for Money
Good location comfortable room excellent breakfast and close to the park

James L.
May 21, 2013
Right inside Ocean Park adventure
ample-sized rooms, proximity to Ocean Park, international menu
The a la carte dining served at Makan Makan dining area was better than the buffet breakfast which, although plentiful, tended to be bland in taste. This hotel is recommended for those with young children who want to be right in the action of the Manila Ocean Park. The zenyu eco spa features a very novel fish spa but the massage itself was only satisfactory but not outstanding. The rooms are ample in size although the Parkview room has a bathroom lay-out with the sink OUTSIDE the bathroom and separate shower and toilet stalls (which did not have a bidet). The internet was fast and easily accessible.

Les R.
May 21, 2013
Really impressed by the hotel - very nice
Room, Internet and freindly staff
It was very nice, food was good, gym was great, staff is excellent - a little noisy with thin walls but in general a great place to stay

Fe E.
May 21, 2013
nice and clean hotel
good food,clean room and friendly staff

Daniel W.
United States
May 20, 2013
unique hotel, stay for experience of aquarium room
aquarium wall, nice size bed, nice size shower
Breakfast was large but not very good. the french toast was llke a rock because it was sitting on top of a warmer too long. I like buffets but I like it when the buffet's are checked for freshness.

Karen C.
May 19, 2013
Massive fish tank
Massive fish tank, excellent service, immaculate presentation.

Marcia L.
May 19, 2013
Wonderful and relaxing hotel
Located in the heart of Manila, near a lot of places of interest such as PICC, World Trade Center,Manila Ocean Park, CCP; really good Makan Makan restaurant, well-trained, friendly and attentive staff
Loved our stay at the hotel. You have everything you need at this Hotel. Its right beside Ocean Park so your kids would sure have something fun to do, it has some shops where you can do bargain shopping, it has several restaurants around it aside from the yummy in-house restaurant of the hotel, Makan Makan. The staff at Makan Makan are super efficient and hardworking. They would even go out of their way to know your name so they can greet you when you eat there the next time. I asked them to change my money and the efficient staff even went out of her way to go to her locker to get some change since the restaurant didn't have any. They have free snacks (cookies, peanuts, soda, water, coffee, tea) in the room. Internet is also pretty good.

Marcia L.
May 19, 2013
Good clean family fun!
Super yummy food at Makan Makan restaurant, nice relaxing view of the aquarium in our room, beside Manila Ocean Park, restaurants and affordable shops
Our stay at Hotel H20 was relaxing and fun. We booked the rooms there because we were planning on exploring Manila Ocean Park for the whole day. It was a great idea since we could go back to our rooms to rest in between the shows. Eating at Makan Makan restaurant is also one of the highlights of staying in this hotel. Everything we ordered was really good: pad thai, roti, crunchy seafood noodles, chili crab, oyster omelet, the list just goes on and on! If you love Asian food, you will enjoy eating here! There is also this really good coffee shop right downstairs the hotel called Green Bean that serves really good organic coffee! Oh and one of the best things about Hotel H2O is they have complimentary snacks inside the room. But we wed quite pleased to find out that the sodas, water, peanuts and cookies in the room were free! :)

Nenita V.
May 18, 2013
we could have more fun if we have more time
big aquiarium in the room, better area where you can stay to watch other shows in Ocean Park

Gianne B.
May 18, 2013
Aqua room novel idea, small room
Aqua room design