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Recent customer comments

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Excellent



based on 3869 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Mikhal D.
Philippines
May 22, 2013
nice rooms, poor food and luggage assistance
inventive room design, entertaining attractions, unique location
Interesting room design, nice view: overlooking ocean park attractions (trained sea animals, light show, etc.); unique bathroom stall designs integrated into room. Very slow baggage assistance during checkout: Due to delay, we ended up having to carry our bags to our transportation ourselves (hotel is incidentally 3 floors up and within a very large ocean park building) Mediocre to unsatisfactory breakfast buffet: undercooked sausages; overcooked hash browns and pancakes; cheese were especially disappointing (buffet featured inexpensive, processed "cheese food" products instead of actual cheese)

KHER A.
Malaysia
May 22, 2013
Amazing free upgrade room
nice view from room , friendly staff and nice food in hotel.

Robert C.
United States
May 22, 2013
Unconfortable bathroom
Food, location, employees.

Lo Y.
Hong Kong
May 21, 2013
Great Value for Money
Good location comfortable room excellent breakfast and close to the park

Lo Y.
Hong Kong
May 21, 2013
Great Value for Money
Good location comfortable room excellent breakfast and close to the park

James L.
Philippines
May 21, 2013
Right inside Ocean Park adventure
ample-sized rooms, proximity to Ocean Park, international menu
The a la carte dining served at Makan Makan dining area was better than the buffet breakfast which, although plentiful, tended to be bland in taste. This hotel is recommended for those with young children who want to be right in the action of the Manila Ocean Park. The zenyu eco spa features a very novel fish spa but the massage itself was only satisfactory but not outstanding. The rooms are ample in size although the Parkview room has a bathroom lay-out with the sink OUTSIDE the bathroom and separate shower and toilet stalls (which did not have a bidet). The internet was fast and easily accessible.

Les R.
Canada
May 21, 2013
Really impressed by the hotel - very nice
Room, Internet and freindly staff
It was very nice, food was good, gym was great, staff is excellent - a little noisy with thin walls but in general a great place to stay

Fe E.
Philippines
May 21, 2013
nice and clean hotel
good food,clean room and friendly staff

Daniel W.
United States
May 20, 2013
unique hotel, stay for experience of aquarium room
aquarium wall, nice size bed, nice size shower
Breakfast was large but not very good. the french toast was llke a rock because it was sitting on top of a warmer too long. I like buffets but I like it when the buffet's are checked for freshness.

Karen C.
Philippines
May 19, 2013
Massive fish tank
Massive fish tank, excellent service, immaculate presentation.