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Recent customer comments

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based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

7 Edison G.
October 12, 2015
Great Location
Location, great staff and proximity to the park and shopping stores.
This hotel give us great convenience with its huge parking area.

9.7 jonathan C.
October 09, 2015
Convenient Location
Location, Service, Cost
My stay at the H2O hotel was pleasant, we picked this hotel due to its location in Ocean Park and we were not disappointed. The location is fairly close to the MOA as well, so if you want to visit the mall this location is still suitable. The breakfast was good, i stay in numerous hotel all over the Philippines and this hotels breakfast was one of the best.

6.7 Anthony B.
October 07, 2015
H2O - Hot & Cold
Aqua & Jellyfish rooms are fascinating. Furnishings are high quality. Most room layouts are excellent but some are far from it.
We stayed at H2O when it first opened and have been back several times since. The themed rooms still hold a fascination and are truly worth the experience. I will definitely stay there again ... however the hotel has yet to solve the air conditioning challenge. Common areas are either too cold or too hot. The room aircon turns off when you leave so the rooms are hot on arrival and then blasting cold from then on. The thermostats don't appear to work - a setting of auto-26 resulting in a room temperature of 19. We booked 7 rooms and they all suffered from the same issue. We have now stayed in most of the room types and they are comfortable, quiet and well laid out. The exception is the twin parkview rooms which have the semi-transparent shower and toilets within 4 feet of one bed. You need to be very good friends to share in this environment. The location remains a little remote but that should not stop you trying this hotel and the surrounding aquatic park for a very nice Manila experience.

8.7 douglas B.
United States
October 07, 2015
aqua room
staff, room, entertainment
our stay is always great there, staff is fantastic, rooms are 1st class, my only complaint was the breakfast and thats just because i like western style foods in the morning and thought the restaurant offered more lunch style foods than breakfast foods. my filipino wife thought it was great though. we will be staying again in a few months. great place for the family.

10 dannielle T.
October 05, 2015
good hotel
its good

7 Alasdair M.
United Kingdom
October 05, 2015
H2O at Ocean Pqrk
unique Aqua room, near ocean park
The location of the hotel is a bit far out. It's a fair walk to the old town or other bars / restaurants / Tobinsons mall. If I was going to Manila again I would stay at the Greenbelt shopping area rather than Manila.

United States
October 05, 2015
Ocean, bed, shower

3 Magdalena W.
October 03, 2015
Lobby the room so relaxing
I will stay again to relax the breakfast is so good

9 Joshua N.
United States
October 01, 2015
Awesome aquarium in room!
The aquarium wall in our room was amazing- we eye literally sleeping with the fishes! Also, the staff was friendly and the ammenities were very nice.
We had a great stay- it was comfortable and although not planned since our flight back to Taipei was cancelled due to a typhoon, it was a nice topper to our vacation in Batangas. Mi would highly recommend this hotel to anyone visiting Manila, as the Mall of Asia is close and the Sea Park is just downstairs!

9 julieta C.
September 29, 2015
Relaxing at reasonable price and accomodating staf
Accessible. Good service activities are ok