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Recent customer comments

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based on 3835 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

9 Joshua N.
United States
October 01, 2015
Awesome aquarium in room!
The aquarium wall in our room was amazing- we eye literally sleeping with the fishes! Also, the staff was friendly and the ammenities were very nice.
We had a great stay- it was comfortable and although not planned since our flight back to Taipei was cancelled due to a typhoon, it was a nice topper to our vacation in Batangas. Mi would highly recommend this hotel to anyone visiting Manila, as the Mall of Asia is close and the Sea Park is just downstairs!

9 julieta C.
September 29, 2015
Relaxing at reasonable price and accomodating staf
Accessible. Good service activities are ok

9.3 Sherylyn B.
September 29, 2015
Unique, comfortable themed hotel
Excellent view of Manila Bay. Same building as Manila Ocean Park. Comfortable bed

8 Andrew S.
September 28, 2015
Great room
Big room, good location near malls with 1 taxi ride & good aquatic view
Okay. More okay if management could lower the price since they dont have lots of choices of restaurants nearby. Parking area no shed.

6.7 John B.
United States
September 28, 2015
Ok, not great
Location, waterfront, park proximity
H2O pales when compared with other hotels. Requirement to pay in advance is not in keeping with professionally run hotels. The food in breakfast buffet was below standard. We did not return to eat there, even having it included with the room rate. One towel per guest and no place to hang them. Requests for extra pillows went unanswered. Management was curt when responding to emails.

7.7 Emerlita L.
September 28, 2015
Had a great stay with the hotel.
The staff in the reception and the guard on duty at the 2nd floor are very accomodating and friendly. The hotel is very convenient since it is inside the Ocean Park after all day's tour to the park.
We had a great time in the hotel, the staff are friendly, the rooms are clean and comfortable. My only complaint is the buffet breakfast, it has a very limited choices. I didn't find any butter or cheese for the bread, the only available that time was the blueberry jam. The waiters are very attentive though. Overall, we did enjoy our stay and will surely come back.

9.7 Tan J.
September 27, 2015
one of a kind
clean, staff are the best,spacious

7.7 Mark M.
September 26, 2015
Cozy room. Big one.
Room attractions
Everything is good.

8.3 Ken M.
United Kingdom
September 26, 2015
My wife's stay at this hotel.
Location, Room, and food.
My wife and her friend where using this hotel, whilst attending a seminar at government buildings in the city. Her stay here was very good and convenient with her business in the city, the room that she used was ideal for her overnight stay, a bit on the small size but beautiful views out to sea. The hotel is located on the sea front where there are plenty of local attractions in regards to shopping and the famous Rizzel Park nearby.

10 adam L.
United States
September 24, 2015
H2o. Above the rest
Aqua room. Cleanliness. Nice place
I love everything about h2o