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Hotel H2O

Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines (Show on map)

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Area: Manila Bay Number of Rooms: 147
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
3111 reviews

Value for Money
7.8
Location
7.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3111)
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Josephine C. Families with older children Australia, January 29, 2014
Great stay, attentive staff, great sunset

Sunset, room decor, great staff
9.7
This was our 3rd time here and will keep coming back every year that we are in Manila. We actually booked again this month as the Manager Christian upgraded us to try Executive Suite. This is the best experience and H2o has everything that a great hotel can offer - close to everything, great sunset view, aqua room décor, excellent staff from the manager Christian to the waiter Russell of Makan Makan. A very good experience indeed! And it's good value for money. This hotel has everything that you can look for to have a nice break and relaxation! Will be back again and again. Hope Christian, the Manager will be around for a long time!
Jen S. Couples United States of America, January 27, 2014
Not worth it

Fish, staff
4.3
The fish and staff were cool but that was it. From the moment we checked in, we had problems with the room and it just got worse. This hotel seemed over 20 years old a bit rundown. The lobby and hallways were nice but it didn't extend into the aqua rooms. We checked in and found strong paint fumes coming out of the AC unit so we could not run the air due to the fact that we were getting headaches. Our room was hot and stuffy all night. It was after midnight when we checked in and after unpacking, it didn't make sense to change rooms. We were awoken by loud noises in the hall all night (the walls are paper thin), lights from people above us checking on the fish, the fishtank lights turning on at 5:30am and again, lots of hallway noise as people awoke for breakfast. You could hear EVERYTHING in the halls from our room. The phone would not work and the toilet did not flush. We booked a metered cab from the hotel because their own cab prices were super high and once we were dropped off at our destination, we still had to pay 150pesos on top of the cab fare so the hotel still got their cut. This was not told to us when we got in the cab or we would have walked the 5 minutes and hailed our own taxi. I thought this was deceptive. My husband and I were really looking forward to a pampered night in a nice place and we were VERY disappointed. I've stayed in rooms that were WAY nicer than this. I told the front desk (the command center) about the problems we encountered and they did nothing for us. We will NOT be staying here again nor will we recommend it to anyone we know. The coffee shop near the front door is nice though and the owner is very friendly and personable.
Cynthia M. Families with young children Philippines, January 25, 2014
Awsome! the hotel was very nice!

The hotel is within manila ocean park very convenient, this is a unique and modern type of hotel, very nice and clean, spacious with big beds. friendly and accomodating staff.
9.3
AWSOME! we really like the aqua room even us adults enjoyed watching the fishes while relaxing in our room. Very unique!
Sharry A. Couples Canada, January 25, 2014
wonderful

the view, friendliness of the staff and location
9.3
Very good, the staff was very friendly, i loved that it was clean, could use some paint on the outside H2o billboard. I really enjoyed the eco spa.
Nino L. Solo travelers Philippines, January 25, 2014
It was great, relaxing and amazing

1st is the room i really wanted to try out the room but had no time. 2 is the amenities and 3rd is it just above the ocean park
8.3
My stay was great it relaxing and even though its just for an overnight stay im satisfied with it
Maria R. Groups United Kingdom, January 25, 2014
very relaxing.

friendly staff, fast room service, very good wide variety breakfast
9
the shower room had tendency to flood, and one of the corner of the shower room looked like it had mould growing.
Charles F. Solo travelers United States of America, January 24, 2014
Enjoyed Myself

Clean, friendly, and great staff
9
My stay was outstanding. Very relaxing, and the staff was friendly.
Carlos M. Solo travelers United Kingdom, January 22, 2014
Nice, safe and comfortable

The great English speaking staff, the FANTASTIC breakfast and the security.
8.7
I enjoyed my restful time at H20. The staff did their best to make my stay as comfortable as possible. The breakfast was in a sea view restaurant adjoining the hotel, with more very helpful staff and wonderful local and western food. My only complaint was the fact that the hotel charged to use the computer.
Carl H. Couples Canada, January 21, 2014
Relaxing

Aquarium Room, Outside Bar overlooking Manila Bay, Staff
7.7
It was a relaxing safe clean reasonable well located place to stay with the bonus of the Seals etc.
Hermenegildo A. Solo travelers Philippines, January 21, 2014
Nice room but poor location

Clean big room with comfortable beds and good staff
8
Did not like the location from the greeting area to the actual hotel lobby. YOu have to go through a very crowded section of the Manila Ocean Park with all the surrounding people.

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Customer Reviews - Hotel H2O, Manila

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