Back to hotel info

Recent customer comments

Filter by traveler type

based on 3912 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.6
Sort by

Peter P. from Australia
Stayed one night in August 2015
Food, staff friendliness, room
This was our first stay in this hotel and we found it difficult to get into and out of without using the hotel vehicle. Taxi took us to the front counter, we were told that reception was on the third floor and were escorted through a thousand people (all going to the oceanic park) to get to the lift that goes to the third floor in another building. Wanted a taxi but couldn't get one and had to walk through this lot again and down the road around 350 metres to get a cab. Meals were good, not a great variety of drinks (i.e no good scotch or beer)but the room we occupied (It was an Aqua room) was great for the first hour but then we would have liked a window not just a bunch of fish swimming backward and forward in a wall size tank. I will go back at some stage now that I know how it works but will definitely get an ocean view room this time.
Reviewed August 11, 2015

Mohammad A. from Saudi Arabia
Families with young children
Stayed one night in March 2015
Family with kids
Clean, fun, good food
Reviewed August 10, 2015

Chester C. from Philippines
Solo travelers
Stayed one night in August 2015
Worth the weekend staycation!
View, proximity to Ocean Park, and service
It was awesome!
Reviewed August 10, 2015

JONGWOO C. from South Korea
Stayed 2 nights in August 2015
the security is not good
Reviewed August 09, 2015

raymond M. from Philippines
Families with young children
Stayed 2 nights in August 2015
Good hotel for the family
Nice aquarooms, within oceanpark, friendly staff
Ok :)
Reviewed August 09, 2015

William R. from United States
Stayed 5 nights in July 2015
View,location and entertainment
Reviewed August 08, 2015

Jesse T. from Philippines
Stayed one night in August 2015
food, location, ocean park.
I had a wonderful day at the hotel, had fun at ocean park, great food and the staff was so nice. i cant wait to go back there.
Reviewed August 07, 2015

teresa R. from Philippines
Families with young children
Stayed one night in July 2015
Wonderful experience
cozy, nice ambiance, clean
Best experience
Reviewed August 06, 2015

HORIUCHI J. from Japan
Stayed 2 nights in July 2015
No good at house keeping!
good viewing to ocean. Have nice SPA.
Worst thing was hotel let us buy bath towel and pillow cover! Hotel said we made towel and pillow cover dirty, but we believe they can wash it! Hotel charged us more than 1,000 pesos for used towel and pillow cover even piece each!
Reviewed August 04, 2015

Tomas M. from Philippines
Families with older children
Stayed 3 nights in July 2015
A pleasant stay
Location, view, staff performance
It was a pleasant stay made more pleasant by staff accommodation.
Reviewed August 01, 2015