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Recent customer comments

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based on 3861 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Jose M.
June 25, 2015
Good location
Location, breakfast buffet, aqua room

Shermila Y.
June 23, 2015
Nice and fun rooms
lovely room with an aquarium, comfortable linen, good location if you have kids
it is always fun to stay here with the kids. we love looking at the fishes before we sleep, and it is accessible to fun places for kids.

Christine S.
June 23, 2015
Hotel by the bay
Location, Manila bay & the bed
The very reason why I booked this hotel is because of the Manila bay. Some of the desserts are not good so they better improve on it. Overall I keep coming back to this hotel because of their service and because of the calm and serene water next to the hotel and the very beautiful sunset.

Goh P.
June 22, 2015
Excellent staff Service
1) Staff service, 2) Comfort and Cleanliness of the room, 3) Good quality of restaurant food

June 21, 2015
What's happening of my money?
baggage , security, clean
Bad, I said I need a fish room ,They didn't tell me they don't have , and when I check in , the lady at the frontdesk said I need to pay extra money 2000peso for secruity of the room , and I forgot to take it back ,nobody tells me also , and all of my emails just like sunk in the deep sea

Flordeliza C.
June 21, 2015
Lovely place ,friendly staff,good value
Accommodating staff,good food,lots of nice amenities and fun,amazing hotel
It was a very memorable stay my partners first time to travel in the Philippines and we are amaze by the place, the staffs, buffet breakfast was so nice. Wait staffs are so accommodating , cooking and food presentation was excellent. We highly recommend this place

maria A.
June 21, 2015
aqua rooms are great, my youngest son enjoyed watching the fishes
ok in general though, they were not able to meet the agreed time for the room service (breakfast).

ronald M.
June 17, 2015
clean and good place with friendly hotel staff.

Nelson T.
June 17, 2015
Great hotel
Location was ok room was great service was very good
We had a great time my wife n kid was ver satisfied with the place

Nico B.
United States
June 16, 2015
Family fun or couple's night in
Clean room, Nice bathroom, Great view of the Bay
Very clean room, with decent wifi. Rainfall showerhead brings a nice shower experience. Ideal hotel for family fun with plenty of activities for the kids. The environment is also ideal for a romantic night indoors whether you have a beautiful view of Manila Bay or with an aquarium to set the mood. There's plenty of tourists with a filipina wife/girlfriend/companion. Breakfast buffet is great if it comes with the room, but a little on the pricey side if you have to pay for it. The room service menu is very limited. Excellent guest services and concierge. Overall a great experience and ideal location.