arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 3869 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

nemecio D.
United States
May 13, 2015
Excellent service,friendly staff
It was good,front desk,housekeeping are very responsive and friendly,hotel is clean.I will definitely book in again on my next vacation.thank u so much to all your staff God Bless and mabuhay.

Garry L.
May 12, 2015
My Stay at H2O
Great view of the bay. Very accomodating hotel staff.
We hv a very good stay.

May 12, 2015
Good location for family vacation
The room with Aquarium, Video on Demand, near airport.
Overall it was quite a pleasant stay. I would say it is more thing to experience compared staying in Makati zone. Would return to stay.

Greg D.
United States
May 11, 2015
Always a Great Value
Aquarium Room
The H20 is always a great hotel to stay. It's staff is always professional and helpful. It's unique aquarium rooms and sea world style attractions and tours make it great for couples or couples with children. It is a short taxi ride to the Mall of Asia and the United States Embassy is within walking distance. I recommend this hotel to anyone.

jessica M.
May 10, 2015
Great hotel for families wirh kids
Clean rooms, great in room aquariums, friendly staff.
Comfortable despite the heat outside, clean rooms, my kids always love the aqua rooms. Friendly staff, good food.

charles G.
United States
May 10, 2015
Great place worth the money
The location inside the aquatic park was fantastic. Every member of the staff was friendly and helpful. And the food selection was excellent for breakfast.

Mark M.
May 06, 2015
Poor Staff Performance
Activities, aqua room and location
We selected the aqua room for a unique experience and we liked the room. However the staff performance should be improved. During check in it took a lot of minutes before we could actually check in. Then I ordered take-out food from MakanMakan the staff forgot to put spoon and fork, it took two phone calls and some 15 minutes for them to just bring spoon and fork to our hotel room. After that we requested the staff to take out the dirty dishes, he said he will be back to get it but did not return. During our breakfast it took almost 20 minutes and a couple of follow ups to serve the omelette and bacon we ordered. And lastly when we asked them to bring towels (swimming pool) it took them 2 phone calls to bring the towels.

Benedict U.
May 05, 2015
For the young and young at heart
Air Conditioning, Cool Rooms with View, Soft Bed
It is my first time to stay at Hotel H2O and I must say I am pretty impressed. The staffs are all friendly and accommodating. The room's air conditioning system is perfectly working for the summer season. The bed is soft and the wifi signal is good. The bathroom's size is reasonable and the view, whether Aqua Room or the room facing the bay - is perfect.

Chris C.
May 04, 2015
Nice pools and entertainment
Good pool, safe location and friendly staff
Good stay for all family.

Liza D.
May 01, 2015