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Recent customer comments

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based on 3868 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Ron R.
April 20, 2015
excellent service, bathroom sucks, crowded area
staff service, bed, laser light show
stay away from this hotel if you need privacy, the bathroom has almost no privacy, they had a thin glass as your wall/door but it's too thin that i had to go out of the room when my husband used the bathroom. gah. we were upgraded to an aqua room, which i appreciated, but when we got there we only lasted for 20 minutes because the room has NO windows. we asked to be moved to our Park View room which they did in 5 minutes, the Park View is good for the laser light show because the room is facing the stadium. food is average. there is only one restaurant, we asked for room service twice, and both times the food took too long and was too cold when they were served. the place is very crowded. we skipped Saturday for ocean park and went to luneta park instead because there were so many people at the hotel and ocean park area. we went sunday at ocean park because the staff said it will be relaxed with ONLY 2,300 guaranteed guests. woah. that's a lot of people to me. i cannot recommend this to those who want a relaxed weekend. Otherwise, BGC (taguig) has a lot of good hotels too, try Seda.

edilyn C.
April 20, 2015
Pleasant weekend stay
The aquarium room was pleasant. My son liked it very much
my son finds the stay very cool.

Emmanuel M.
April 17, 2015
Aqua Classic
Aquarium, Comfortable Bed and Friendly Staff
Had a memorable stay at Hotel H20. I can only comment on the pounding sound from the hallway like teenagers jumping at 2 in the morning. Buffet Breakfast could also be improved by offering more "breakfast food" variety. Coffee is also bland. Overall, I still would recommend this hotel and would definitely come back

Jayson B.
United States
April 12, 2015
Only my son enjoy it because of the aquarium insid
Clean and the aquarium
Disappointed with the swimming pool only for kids. No towels near the pool you have to call the front desk and I did one hour didn't get my towel and my husband had to get it.not only us got disappointed I think other couple also they want to go sunbathing but no place. Taking a shower in our room is a disaster water coming out from the glass, hopefully will come back because my son loves the aquarium inside the room and the breakfast is good

Richard E.
United States
April 12, 2015
great stay at Manila Bay
clean, attractions, helpfull staff.
It was great, staff was helpful. I encourage you to walk around and take in all the ammitities. You will not retreat doing so.

Laila M.
April 12, 2015
value for money
staff, amenities, location
We enjoyed our stay here. My kids really enjoyed the hotel's amenities and our room. We never had a dull moment during our stay since it is just within the same area of ocean park

Ma L.
April 11, 2015
Hotel is classy and has a great value of money.
Room, staff and food
Definitely enjoyed all in all. Will be back again.

Kennesie T.
April 10, 2015
Love the room, the food and the service!
I was satisfied with the service and the food during their breakfast buffet
We enjoyed our overnight stay at the Aquaroom. The service was excellent. The bathroom is just okay. The Aquaroom is not recommended for groups as the bathroom has no doors. The room size was just okay. Good for couples. Their hallway going to the hotel room is not that well-lit. Will definitely try other rooms next time!

Kathleen J.
April 10, 2015
Aqua Room, Proximity to Manila Ocean Park, Buffet Breakfast
It's already our 4th stay at Hotel H2O. It's our first choice whenever we're traveling with our kids because they just love the aqua room and the very near Manila Ocean Park, where they can explore and learn about nature and its habitants. We never really feel the need to go out and visit other places whenever we are at Hotel H2O because everything is already there. Food at Makan-Makan is also excellent. The place is highly recommendable to all who want to have a getaway.

Fook W.
April 09, 2015
Bad location
No good