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Agoda Verified Reviews

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based on 3834 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

9 carlos C.
United States
March 28, 2015
I stay in this hotel before and everything change
amenity service attention
everything change not for better but they have to find a new theme I feel bad to see the place was going from great to good, service is great the employee very professionals front desk agent superb :)

8.3 Arturo D.
March 25, 2015
Aquarium setting

9 Zaldy R.
March 23, 2015
Amazing weekends
The Location, facilities & friendly Staffs.
Excellent!!! Looking forward to spend our weekends again w/ my friends.

7.7 Noorikha G.
March 22, 2015
Linen issue
The cleanliness the aquariums and the amenities
It's was good but when I open the bed sheet it's kinda dirty like a small bad spot in which It was scattered on the bed sheet so I called the housekeeping to change it

10 Ronnel G.
March 22, 2015
good hotel
very nice hotel

8.3 Joseph A.
March 21, 2015
Location, Good staff, Aquarium room
Good stay overall. Recommend it. Awesome staff, rooms are pretty good. Breakfast is something to look forward too. Location is good.

9 Vinod U.
March 19, 2015
Needs improvement on hotel entrance
Service,great for kids,comfort room,
Was good coz we had 4kids however to get around you needed taxi which was quite scarce the hotel had transport too expensive

6.7 imarzen E.
March 18, 2015
food is so so . drop off point far from front desk
location interiors shops
ok I guess, location is good if going for ocean park. service is satisfactory. food is the usual stuff. I have experienced hotels with the same ambience , food and similar location at a lower cost though. overall value for money not so good.

9.3 Amelia C.
March 17, 2015
only I could hear noise from other room. Generall.
Staffs were so friendly, Helpful and clean environment
It was great. I felt safe. Clean and good location. Employees were pleasant and always willing to give assistance when needed. My room is perfect for couples. The only problem was the noise level is high as talking from other room are heard aloud. Others.. Thank you until next time

9.3 Ma E.
March 17, 2015
Wonderful stay!
Clean, comfy beds and friendly/efficient staff
We arrived really late that night, we were tired..only thing is that front desk was too far from concierge and had to walk all the way to the main bldg. But the room was nice and clean,smells clean and bed was comfortable. You have a very friendly staff! Thank u so much! 😄