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Recent customer comments

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Excellent



based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

9 Joel M.
Canada
February 27, 2015
Unique aquarium hotel with good location
The proximity to oceanarium and Intramuros, the unusual aquarium rooms, and the hotel restaurant.
My wife and I had a very good stay. We ate well and used the hotel as a launching point to the national museums, Intramuros, Manila Hotel, and of course the Oceanarium.

9.3 Elsa C.
Philippines
February 25, 2015
Nice modern rooms..
We love the hotel room where there is a big aquarium inside plus it is a modern rooms. The food in the restaurant was great, have many choices as well as the breakfast.service was good, too.

6 EUNJUNG J.
South Korea
February 23, 2015
not so good
kind
Just tourist hotel

8.7 trovador R.
Philippines
February 22, 2015
aqua life
rooms, views and location
it was a v good stay

7.3 Evonne S.
Philippines
February 22, 2015
Good hotel but needs improvement
location
It's was good staying at this hotel. Although when we stayed at the hotel, the room temperature is hot. Told the staff that it's hot inside the room. They tried to fix the AC but still the same. They transfered us on another room but the same case happened. They kept on saying that it's normal. I got angry at the hotel staff and told them that I just want to check out and go to another hotel. One of the staff was kind enough to transfer us to another room. Gave us a free upgrade and the room is awesome!

8.3 ann J.
Philippines
February 20, 2015
It was very nice but really expensive...
scenes; ambiance; location

6.3 Christine S.
Philippines
February 17, 2015
Comfortable and cozy
The Ocean View, the nice bed and the location
We had a relaxing stay. Next time we'll stay longer than an overnight stay. Hotel H2O has the best ocean view.

4.3 Rea C.
United States
February 17, 2015
Staff needs training
Bed.
The staff are not pleasant. They nerd to learn customer service. They need to appreciate there guest and be nice to us. I'm not saying to suck up but be pleasant

9.7 ANTHONY C.
United States
February 14, 2015
excellent!
staff, cleanliness and locatiom
Excellent!

8.3 Airyn O.
Australia
February 14, 2015
Affordable aqua room
Being at oceanpark
The aqua room was good except i was expecting the aquarium to be part of oceanpark. It is suitable for couples but bathroom can do a bit more privacy. Even couples need privacy at times