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Recent customer comments

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Excellent



based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

10 AnnaMarie Y.
Australia
November 14, 2014
Something different
Great staff, location, soft bed
it's a great hotel, very nice room, we booked the aqua room and it never disappoint! It was a nice feeling when you opened your eyes in the morning, your view was spectacular. We have a nice spot I guess as so many fishes was visible and it was so lovely! Big comfortable bed with soft pillows and service is great. The location is nice, but the only downside was it is situated inside the Manila Ocean Park and very near the Quirino Grandstand of Luneta, which activities never stops in both areas. It's kinda chaotic getting out with traffic jam just to get to Roxas Blvd. and Manila Ocean Park is a venue for field trip of many different schools. Other than that I enjoyed my stay in this hotel.

7.3 Kenneth H.
Singapore
November 14, 2014
Review of HOTEL H2O
Nice room. Great view and excellent services from the hotel staff
All was great except that during breakfast time, the restaurant was crowded and had a hard time getting a table. Buffet trays were left empty and not replenished. Service was slow.

10 guadalupe B.
United States
November 13, 2014
SATISFIED WITH MY STAY..
VERY CLEAN ROOM, COMFORTABLE BED, FRIENDLY STAFF
I'm very happy and satisfied with my stay..I will come back to book to this hotel again..

4.7 Lucille M.
Philippines
November 09, 2014
not happy
clean room
I was not happy with my stay in this hotel. I noticed that the staff give preferential treatment to foreign guests over local tourists.. During breakfast, the waiters were hovering over foreign guests, asking and serving them drinks and coffee (it was buffet breakfast) while I was sitting there and not one waiter came up to me to ask if I wanted a drink. (there were about 5 tables occupied, with abt 2 persons per table and i was the only local at that time).

6.7 oliver W.
United Kingdom
November 09, 2014
good rooms but badly located
gym staff, room
it was ok. the room was nice but the outside seating area was a mess. chairs broken etc and the location is well out the way of shopping etc. a lot of people dont know the name of the hotel its self. only the water park underneath it.

7 Felix G.
Philippines
November 08, 2014
Our stay in H2O
clean room, near the area where we had our activities, cheap
The room is clean although a little bit small. My daughter loves the aquarium and the fish. Internet connection is not good. The food is great!

8 Chea C.
Malaysia
November 06, 2014
fastatic
good location, clean and fun
We can spend the whole day in their ocean pack

7.3 Chea C.
Malaysia
November 06, 2014
good ocean park hotel
clean and good location.. the room is comfortable
If i go to manila again i will definately stay in this hotel with my kids again

7.3 Chea C.
Malaysia
November 06, 2014
fun
Clean - good location and value of money
Good : My little girl loves her room so much

8 Merwin A.
Philippines
November 06, 2014
Cool Place
Place and attractions
nice place, cool and friendly staff and a lot of things to do in this hotel