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Recent customer comments

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based on 3835 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

xavier M.
United States
September 13, 2014
my worst hotel in 20 years for manila
valet parking
Worst room services and manager services 8 ask the front desk to have manager twice with no reply many problems with room and dining in services

Noe J.
September 13, 2014
it was unforgettable! all hotel staff are amazing!
1. the room is comfortable with a free view on sealion show! 2. staff are all accommodating and hospitable :) 3. it's a hussle free hotel :)

Danilo F.
September 12, 2014
Stopover back to US
location, staff and roomcomfort
Pretty Good

Rhona A.
September 12, 2014
The H2O Experience
1. Aquarium

sami A.
Saudi Arabia
September 11, 2014
love it
every thing

Kimberley B.
September 11, 2014
aqua dream
clean, friendly, different to any other place I've stayed
Our stay was a very different experience. The concept was great, friendly staff. The bar upstairs was nice to chill.

crestita S.
September 11, 2014
Clean nice hotel but very small room
The view,convenient restaurants
Not bad.i intend to stay for one more night but I was offered a very expensive room.i was told since I booked from agoda I cannot stay on the same room for extension instead they have to give me a new room more expensive than my present room.very disappointing I cannot understand their point.

ria C.
September 11, 2014
pretty nice hotel
the view, the room and spa experience
the room was good but the toilet area should be a bit more closed. the toilet seemed like built for motels. i loved the view of the bay. the service in zenyu spa was excellent. really relaxing and pampering. breakfast service was a bit terrible. we were queued but people who came in after us got seats before we did. but overall, we enjoyed our stay.

Rowena C.
September 11, 2014
clean comfortable
Stayed there numerous times with my kids and husband and always love it. They need to organise better with pick up from the airport as I organised this but didnt have a clue where and who they were

September 11, 2014
Nice room, clean and comfortable, friendly staff
Great! Kids really like the aqua room. Clean and comfortable, hospitable staff and want to stay again in the future.