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Recent customer comments

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based on 3924 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.6

Sung K.
United States
October 29, 2014
Fish lovers paradise
Room with fish, food, and location
This hotel is very unique. Only one I know with live fish swimming across your wall. The staff will nickle and dime you to death on upgrades, and other add ons, so make sure to book the right room up front. The food is nice, the buffet is poor. They don't bring out empty dishes out for long time. Kinda cheap.

Margot T.
October 28, 2014
Best hotel to relax while kids having fun
design, inside the park, good staff
We stayed duirng my birthday, and the staff greeted me and gave me extension for our check-out time. My kids enjoyed our stay there. We got the Aqua room, so my kids enjoyed counting the fish inside the aquarium.

Alan B.
United Kingdom
October 28, 2014
Don't Go There
Staff, Wall to wall aquarium, Comfy Bed
DON'T STAY AT H2O unless yr attending an event at the stadium. YES it's a funky hotel and the staff are great and the wall to wall aquarium is fascinating. But ... - The whole area is often choked with cars and seething with wall to wall people. - You can have breakie at a restaurant but can't charge lunch or dinner to your room. Cash or card now please. - It's located behind a toll booth so there is NO passing taxi's unless someone catches one in and you get it out. - When rushing to the airport I had to allow 30 minutes to get a taxi in the morning cos NONE drive past the toll booth. - The toilets do not flush "efficiently" - The shower drain is not the lowest point and the 5 mm lip to the rest of the bathroom was easily flooded ... FUNKY, But location and structural & process issues.

moonsuk J.
South Korea
October 27, 2014
nice hotel
clean, nice, good food
I want to stay here

Claudette G.
October 27, 2014
Pleasant stay for being near the US Embassy
Food, Location and Amenities
It was very pleasant. We are already a frequent visitor, having stayed here for the third time this year. The food was great, the staff are always very accomodating and the room is clean and pleasant. I do, however, wish something can be done with the restroom, it still feels small. But over all, the stay was pleasant.

michael S.
October 24, 2014
comfortable room with a twist
location, comfort, originality
the biggest attraction is without a doubt the presence of the huge aquarium with tropical fish in the inboard rooms, although for a prolongued stay the absence of contact with the outside world would impart a feeling of claustrofoby. Quiet ambience and helpfull staff.

krisma Q.
October 24, 2014
Operations manager
clean. Affordable and beautiful

Marissa M.
October 23, 2014
Value for money! Good to recommend to friends.
Location, food and friendly staff
Very comfortable and relaxing especially with the different beautiful fish on the aqua roam. A cozy light and well arranged interiors.

Noelle R.
October 21, 2014
Always get the Aqua Room.
The aqua room is their main selling point. Nice shower.
It always takes a lot of time to call their front desk. Plus, I had to constantly follow up on our luggage. If not for their aqua rooms, I wouldn't keep coming back. It's best to just avail of their buffet breakfast at Makan Makan but not recommended to order room service.

Suwanna L.
October 20, 2014
nice hotel
new, clean, nice decoration
The hotel is connected to the Ocean park. And also connected to the small mall. It has good decoration, clean and comfortable.