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Recent customer comments

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based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

10 Hazel Q.
August 28, 2014
Holiday 2014
Polite service, very clean, excellent location

South Korea
August 27, 2014
fair hotel
Good Location
Good for the business trip but overpriced

8.3 Jerry G.
August 27, 2014
Worth the Experience
Near Manila Bay, Only hotel with an aquarium wall, Asian fusion of food.
Wonderful experience for my kids, so happy to get an upgrade from Aqua Room to Club Aqua. Space is sufficient if you have 2 small kids, room is clean and bright, the receptionist are very friendly and accommodating, food in Makan Makan is excellent, the staff are friendly and enough, but for whatever reason the service are slow and some orders are forgotten that day. The main hotel lounge is beautifully position overlooking the bay. Some cons are; The hotel pool is very far from the hotel area and the pool are not as private as we hope for and the walk from the parking to the hotel lobby is far. Overall, it is still an amazing stay.

8 patcharaporn A.
August 27, 2014
Value for Money
Staff Perfoemance, Value for money, Clean

August 26, 2014
Wonderful getaway
the location are good, the room set up was excellent and the food was so delicious.
It was so relaxing and wonderful stay, our kids were so happy and enjoy the amenities and the other facilities of the hotel. We had a good memories of our youngest daughter's birthday.The staff was excellent performance since we check in the hotel until our check out.

9.3 Vincintz R.
August 26, 2014
Enjoyed our stay
The room, friendly staff and the location
We booked an aquaroom for the kids. We definitely enjoyed our stay.

8 George S.
August 25, 2014
Nice break in the middle of the city
Location, Convenience, Value for Money
Comfortable, good dining options and ease of access to the park

8.7 Sharon C.
August 25, 2014
Surprise upgrade
Room amenities, hotel facilities & courteous staff
I have always been curious as to what this hotel can offer, after me & my family has experienced it for ourselves, I could say it is one of a most memorable staycations we had so far. Not only were we upgraded to bay club from bay view room, but room amenities were better than we expected I guess because we have a jacuzzi inside our room. Staff were very helpful which is to our advantage because we brought our 3 month old baby at that time. We will definitely go back even if the rooms are a little pricey because I believe that memorable experiences don't come cheap.

9.3 Marc C.
August 23, 2014
Sleeping with the fish
aquarium is impressive, good location, nice view
H2O is surrounded by tourist attractions. The rooms with fish are very special and romantic.

5.7 Ellen V.
August 21, 2014
it's really for children
for young children thats all
the YOUNG children enjoed