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Recent customer comments

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Excellent



based on 3869 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Rhona A.
Philippines
September 12, 2014
The H2O Experience
1. Aquarium

sami A.
Saudi Arabia
September 11, 2014
love it
every thing

Kimberley B.
Australia
September 11, 2014
aqua dream
clean, friendly, different to any other place I've stayed
Our stay was a very different experience. The concept was great, friendly staff. The bar upstairs was nice to chill.

crestita S.
Philippines
September 11, 2014
Clean nice hotel but very small room
The view,convenient restaurants
Not bad.i intend to stay for one more night but I was offered a very expensive room.i was told since I booked from agoda I cannot stay on the same room for extension instead they have to give me a new room more expensive than my present room.very disappointing I cannot understand their point.

ria C.
Philippines
September 11, 2014
pretty nice hotel
the view, the room and spa experience
the room was good but the toilet area should be a bit more closed. the toilet seemed like built for motels. i loved the view of the bay. the service in zenyu spa was excellent. really relaxing and pampering. breakfast service was a bit terrible. we were queued but people who came in after us got seats before we did. but overall, we enjoyed our stay.

Rowena C.
Australia
September 11, 2014
Mrs
clean comfortable
Stayed there numerous times with my kids and husband and always love it. They need to organise better with pick up from the airport as I organised this but didnt have a clue where and who they were

DEBBIE R.
Philippines
September 11, 2014
Magayon
Nice room, clean and comfortable, friendly staff
Great! Kids really like the aqua room. Clean and comfortable, hospitable staff and want to stay again in the future.

ma.emilia B.
Philippines
September 10, 2014
amazing
the aqua room
Good

Sherwin M.
Philippines
September 10, 2014
Our 1day stay in h2o
Have a nice rooms, all staff are very accomodating, easy access to have a trip for children to manila ocean park.
That was nice and very accessible to have trip in manila ocean park.

Claudette G.
Philippines
September 10, 2014
Love this place
Food, Location and the Aqua-inspired Rooms
Excellent! The manager gave us excellent response to our complaint. The staff performance was not perfect, but over all, the totality fully compensated for whatever mistake was made by other staff members. I love the aqua-feel of the place. We would have gone to Ocean Park if we had the time, but we were there on other matters because of its proximity to the U.S. Embassy.