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Agoda Verified Reviews

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based on 3831 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

8 Claire R.
June 17, 2014
An undersea escape
Therapeutic ambiance, attentive staff, delicious food
I had an awesome time here. My husband and I thoroughly enjoyed our stay-cation. For one day, we felt like we escaped our hectic lives to live underwater with the fishies. PROS: -very accommodating (yet not overly intrusive) staff -awesome brunch buffet; must try: brewed coffee -watching the fish swim past in your room can be very relaxing and therapeutic (except for when we saw someone cleaning, read below) -many restaurants and food stalls aside from the hotel restaurant -shopping addicts will also find their fix in the tiangge-style stalls and branded stores -extra amenities: free snacks and sodas aside from the standard drinking water; digital scale in the bathroom CONS: -saw a guy in a scuba suit cleaning the aquarium in the afternoon--he can see directly into our room so I'm extremely glad my husband and I were just lounging around in decent clothing -bathroom is separated from the rest of the room only by partially frosted glass; not ideal for families with tween/teen kids but perfect for couples and lone wolves -below-standard toiletries: don't forget to bring anything as there is: -no convenience store or grocery store within the hotel complex -paper-thin walls/doors between rooms and corridors

8 Katrina C.
June 16, 2014
It was a great bonding time with my family.
Location, friendly staff and price is just right
We really enjoyed the whole experience as Oceanpark is just a few steps away and historic spots are nearby as well. My kids loved the bayview room. Although the breakfast food is just ok, their friendly staff surely made up for it.

8.3 Valerie C.
June 13, 2014
our stay was great.
the aqua room, hotel's proximity to ocean park and museo pambata, very comfortable bed
had a great stay. no need for tv as the kids enjoyed watching the fish in the tank. only down side was that our room wasn't available until past 3 pm.

9.3 Mark W.
New Zealand
June 12, 2014
quiet surrounds - relaxing
staff performance - excellent menu - outside bar at night
fascinated by the aquarium room fish watching replaced the TV - comfortable clean room - staff were excellent, breakfast service good - check in / check out easy - outside bar 2nd floor for night drink relax view of harbour enjoyable

9 Omer M.
June 12, 2014
staff and service
i had a great stay at H20. Would recommend to my friends

8 James L.
June 12, 2014
clean.good food.modern design
My stay was very relaxing

7.7 Ma R.
June 11, 2014
Fantastic. Unforgettable.
Rooms with Bayviews Room design Rooms with aquarium
It was great! I love looking at Manila Bay from our room.

8 Michael N.
June 10, 2014
different experience
comfortable, relaxing, unique
The location was good. nearby hotel and ocean park where kids and even adults can enjoy.

10 Nicholas H.
United Kingdom
June 10, 2014
Quiet Relaxing stay
Clean, Safe, Friendly Staff
Nice central location, fantastic buffet breakfast, would have no problem staying here again.

3 Akinori K.
June 10, 2014
i will not choose this hotel again. never
terrible hotel . I will never stay again this H2o hotel. I was waiting more than 20min to check in. few staff stand beside check in counter . but they only chitchat with other staff. and hotel staff no respect guest. and their wifi service were poor. easy to log off. so i needed to login often...... breakfast place...MakanMakan also .... knives,folks,spoons are to enough.. They wipe table with very wet cloth. so dirty..... food choises look many but not nice. sigh......I regret to choose this hotel. and last one... They didn't provide taxi service to airport. They didn't call taxi for guest. They ask me to use Hotel taxi that cost to airport 800 peso !!!! I use grab taxi to call taxi. that cost only 220peso... Why they can do that !? they looking nice but terrible....... no best things in this hotel. but many bad things in this hotel