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Recent customer comments

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Excellent



based on 3861 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

James L.
Philippines
June 12, 2014
relaxing
clean.good food.modern design
My stay was very relaxing

Ma R.
Philippines
June 11, 2014
Fantastic. Unforgettable.
Rooms with Bayviews Room design Rooms with aquarium
It was great! I love looking at Manila Bay from our room.

Michael N.
Philippines
June 10, 2014
different experience
comfortable, relaxing, unique
The location was good. nearby hotel and ocean park where kids and even adults can enjoy.

Nicholas H.
United Kingdom
June 10, 2014
Quiet Relaxing stay
Clean, Safe, Friendly Staff
Nice central location, fantastic buffet breakfast, would have no problem staying here again.

Akinori K.
Japan
June 10, 2014
i will not choose this hotel again. never
terrible hotel . I will never stay again this H2o hotel. I was waiting more than 20min to check in. few staff stand beside check in counter . but they only chitchat with other staff. and hotel staff no respect guest. and their wifi service were poor. easy to log off. so i needed to login often...... breakfast place...MakanMakan also .... knives,folks,spoons are to enough.. They wipe table with very wet cloth. so dirty..... food choises look many but not nice. sigh......I regret to choose this hotel. and last one... They didn't provide taxi service to airport. They didn't call taxi for guest. They ask me to use Hotel taxi that cost to airport 800 peso !!!! I use grab taxi to call taxi. that cost only 220peso... Why they can do that !? they looking nice but terrible....... no best things in this hotel. but many bad things in this hotel

armin M.
United States
June 10, 2014
perfect place to stay
rooms, restaurant,location
This was not the first time staying in this Hotel.I always liked this Hotel for its fantastic rooms and good restaurant.

Rosalind L.
Philippines
June 09, 2014
Very pleasant and very satisfied.
Close to ocean, aqua room (very unique and worth it), close to Mla Ocean Park, Within Luneta Park
Our stay was very pleasant. We were very satisfied. Our purpose is to spend the whole day at Manila Ocean Park and stay at Hotel H2O so we won't have to travel home after a tired day. We were able to achieve all our plans... Mission accomplished for me for making my dad very happy for his upcoming birthday and advance Father's Day as well..

Byron N.
Philippines
June 09, 2014
It was as it was advertised
Aqua room, staff and quiet
Good. And since we got it at more than 50% off, it was worth the money we shelled out. (we wouldn't have gone there if we were to pay the original price. not worth 12,000 pesos, if you ask me)

Reina G.
Philippines
June 09, 2014
Had a great time with my family
Good location Friendly staff Great food
We really had fun staying here, especially our kids

Noemi F.
United Kingdom
June 09, 2014
It was average.
The aquarium as the kids loved it. However, you can see some handprints on the glass/ big fish tank which meant that it was not cleaned at all.
The rooms were small and the bathroom door was part clear glass and opaque, so people can actually see you when you are using the toilet! My daughter is already a teenager and was not comfortable with that set up! If you are honeymooners, then it's okay. Otherwise, it is not appropriate. If you are claustrophobic, do not book the aqua room as it has no windows at all. Staff treatment- not friendly at all.