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Recent customer comments

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based on 3915 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

Katrina C.
June 16, 2014
It was a great bonding time with my family.
Location, friendly staff and price is just right
We really enjoyed the whole experience as Oceanpark is just a few steps away and historic spots are nearby as well. My kids loved the bayview room. Although the breakfast food is just ok, their friendly staff surely made up for it.

Valerie C.
June 13, 2014
our stay was great.
the aqua room, hotel's proximity to ocean park and museo pambata, very comfortable bed
had a great stay. no need for tv as the kids enjoyed watching the fish in the tank. only down side was that our room wasn't available until past 3 pm.

Mark W.
New Zealand
June 12, 2014
quiet surrounds - relaxing
staff performance - excellent menu - outside bar at night
fascinated by the aquarium room fish watching replaced the TV - comfortable clean room - staff were excellent, breakfast service good - check in / check out easy - outside bar 2nd floor for night drink relax view of harbour enjoyable

Omer M.
June 12, 2014
staff and service
i had a great stay at H20. Would recommend to my friends

James L.
June 12, 2014
clean.good food.modern design
My stay was very relaxing

Ma R.
June 11, 2014
Fantastic. Unforgettable.
Rooms with Bayviews Room design Rooms with aquarium
It was great! I love looking at Manila Bay from our room.

Michael N.
June 10, 2014
different experience
comfortable, relaxing, unique
The location was good. nearby hotel and ocean park where kids and even adults can enjoy.

Nicholas H.
United Kingdom
June 10, 2014
Quiet Relaxing stay
Clean, Safe, Friendly Staff
Nice central location, fantastic buffet breakfast, would have no problem staying here again.

Akinori K.
June 10, 2014
i will not choose this hotel again. never
terrible hotel . I will never stay again this H2o hotel. I was waiting more than 20min to check in. few staff stand beside check in counter . but they only chitchat with other staff. and hotel staff no respect guest. and their wifi service were poor. easy to log off. so i needed to login often...... breakfast place...MakanMakan also .... knives,folks,spoons are to enough.. They wipe table with very wet cloth. so dirty..... food choises look many but not nice. sigh......I regret to choose this hotel. and last one... They didn't provide taxi service to airport. They didn't call taxi for guest. They ask me to use Hotel taxi that cost to airport 800 peso !!!! I use grab taxi to call taxi. that cost only 220peso... Why they can do that !? they looking nice but terrible....... no best things in this hotel. but many bad things in this hotel

armin M.
United States
June 10, 2014
perfect place to stay
rooms, restaurant,location
This was not the first time staying in this Hotel.I always liked this Hotel for its fantastic rooms and good restaurant.