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Recent customer comments

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Excellent



based on 3835 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

5.7 Krystal C.
Philippines
December 26, 2013
it was good
good for children
it was great, the staffs is kind and the place is suitable for childrens

10 Isara I.
Thailand
December 26, 2013
good stay, comfy bed, extremely good design
clean room, nice design, good location
I think it is very good design, comfortable bed, good location, good food, Excellent!

10 Vincent G.
United States
December 24, 2013
Comfortable, Affordable & Very Welcoming
Great staff (customer service), Location & Room design
Very comfortable. Definitely would recommend anyone on staying at this great hotel:-)

8.7 Marc D.
Belgium
December 23, 2013
Central location and room overhanging the ocean
location, design, friendly staff
Very nice hotel, Room upgraded to a suite and with floor to ceiling windows overhanging the ocean. Quiet , though busy area. Original design. Helpful staff.

6.7 Udin M.
Indonesia
December 23, 2013
It is a very nice hotel
clean, nice and beautiful
We were upgraded to a larger size room due to the staff cannot give us adjacent room eventhough we have requested 6 months in advance. The room is clean and comfortable. However, the location of the hotel is not very convenient because you have to walk about 10 mins to get out of the complex where the hotel located to get a taxi or you can order the taxi from the hotel which is 4 times more expensive.

8 Nelyn S.
United States
December 23, 2013
Excellent Hotel for the kids.
The Aqua rooms with large reef aquariums are awesome for the wife and kids who loves fishes.
Excellent hotel for shopping and activities for children. Close to restaurant and sightseeing. The Aqua rooms are awesome with large size aquariums with salt water fishes. The children loves them. The check-in and check-out are a little slow. The porter also took over 30 minutes getting our luggage from the room. We were almost late for our flight because of the traffic.

8.3 Ahmed F.
Bangladesh
December 23, 2013
A good place to stay
Restaurant, Ocean park, Nice rooms
Stay was great. liked the aqua rooms. food at the restaurant Makan Makan was really good.

9 Ben B.
United States
December 23, 2013
Fantastic flexible staff, great food, great price.
Staff, food, price.
Too bad the scale only goes to five - we'd give the staff an 11. We were on a 17 hour layover from 5AM to 10PM. Our reservation was for the back half of the layover, to get some sleep. Turns out checkout time was 2PM. But the staff switched the reservation very quickly, easy peasy, and helped out with free internet. Great friendly restaurant too.

8.7 Eric J.
Philippines
December 22, 2013
Lovely sunset
View, nice room
We stayed primarily to experience the nice sunset Manila Bay is known for.The FB photo of my wife by the window facing the sunset by the bay was liked by many! The nice breakfast was a nice bonus.

9 Marco C.
Australia
December 20, 2013
Very clean and comfortable hotel with stunnig view
Incredible on the watr views of Manila Bay, entertainment at night, food
very comfortable and clean room made for a great stay. There was plenty to do with marine world next door and lots of restaurants and areas to view the bay. The view of the bay from the room was amazing. we fell asleep watching the view of the bay. The only drawback was the DJ playing music until after 12 and I was trying to sleep from 11pm. It was impossible to go to sleep with the very loud music.