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Hotel H2O

Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines (Show on map)

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Area: Manila Bay Number of Rooms: 147
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Sabine F. Couples Austria, February 25, 2013
Polite staff, clean room - that's all

Hotel staff was polite and rooms are clean with good bathrooms and hygiene articles.
We were looking forward to facilities like the pool etc, but the pool gets closed at 5pm. In the bar they play extremely loud music, so that no conversation is possible (and anyway it's closed on Sunday). It is not possible to adjust the decibels even when asked - very stressful. The restaurant doesn't take orders after 8pm - at least that was the experience on the weekend. Drinks and food are extremely overpriced, for a very bad quality coffee named "espresso", we paid the equivalent of 5 EUR. Printing costs 3 EUR to use the computer and 1 EUR per printed page. The hotel staff is polite, but can't really help with anything: we could neither get a recommendation for a restaurant (as theirs closes early) nor a map (they said they had run out for a while) and when our air-conditioning didn't work properly (making very loud noises even when shut off), they claimed they would inform the engineering department, which never showed up. The biggest disappointment was the room, which was clean and tidy and had a nice aquarium, but no daylight(!). We were basically sitting in a basement with only artificial light - very depressing after even a short while. Also it;s not so ideal if the toilet is only separated by a glass door - not such a problem for single travelers of course, but a bit awkward when travelling as a couple.
Grant T. Couples United Kingdom, February 25, 2013
Hotel room ok location abit out of the way

Rooms clean restaurant good
The problem with this hotel is that the staff are arrogant at reception and rather rude. The breakfast buffet is the worst I have ever had in a hotel it was completely cold even when you saw fresh food being put into the warmers it was put in cold . Ocean park it's self is a disappointment I would not bother . as for this hotel I would not recommend it to anyone . My 6 days in Manila was great and I will return but not to this hotel.
Fahad H. Couples Kuwait, February 25, 2013
beautiful rooms .. good stuff

quite .. nice decorations
the hotel have one floor so there a limited rooms you should book early if you wish .. its too much crowded outside in the day the reason is the ocean park visitors. but when you get inside the hotel you'll feel the quite the hotel so clean and so nice . the equarium and mall beside many ATM machines . nice sea view from the hotel's cafe in the morning .
Roselle N. Groups Philippines, February 25, 2013
Nice hotel with great location

The beakfast buffet was good. Proximity to Manila Ocean Park, Luneta, Intramuros and other tourist spots is definitely a plus!
It would be good if there is a completely separate entrance for hotel guests from the drop off area to the rooms. Having to pass by the very crowded entrance with all the children on queue definitely ruins the experience. Having the aquarium in the room is great for children. However, turning on the lights at 5:30 in the morning is definitely not good for people who wants to enjoy a long sleep. There should be an option for guests to turn it on and off within the room, or the blinds should be positioned at an area that can cover the light. The design of the bathroom does not provide privacy and comfort at all. The transport service was good though. Some staff were nice and smiling and helpful, but some are not. I reported the busted lights twice. A team member from Engineering department, I supposed, came to fix but when I left the room in the morning,I supposed he also left as it's still not fixed when I came back in the evening and he left the key in my room. I reported for the third time and requested to have it fixed as it's irritating, and only then was it fixed. The food should be complemented by the service. Having to use the same cutlery all throughout the meal is not good service.
Soo J. Couples Singapore, February 25, 2013
Clean Hotel

peaceful and quiet
H2o Hotel is situated away from the City and it is at the sea front. This features make the hotel not so accessible to outsiders because it is far away from the Main Road. The good features of the hotel is very peaceful and quiet even with the Ocean Park around the corner. The next thing to highlight is getting a taxi out of the hotel will need sometimes because there are many people visiting the Ocean Park and taxi are not too many to come by. In term of value for money i dont find it good as compared to downtown hotels. The bed are two single and is only suitable to one person sleeping. They are not flexible enough to upgrade you, any upgrade will be chargeable. Therefore, i find it not so friendly in term of flexibility. if you have children and would like to visit the Ocean Park than it is ok to stay there for a day or two.
Joseph A. Couples United States of America, February 25, 2013
Good location with nice view of Manila Bay

In room hot tub, good dining, great tourist type location with theme park activities.
The room type I requested was not available on check-in. I was offered a king room without a view. I declined and had to pay for an upgrade that I felt H20 should have provided at no cost.
Cathrine V. Families with young children Philippines, February 25, 2013
nice hotel but weird bathrooms

food is good, friendly staff and nice gym
rooms are ok, food are good, staff are friendly, bathrooms are weird. stayed here with my young children, so didnt bother me much, but if your traveling/staying with your spouse, relatives, friends... its awkward! frosted glass without a lock, everyone can see and smell what youre doing inside. .... just weird!
Evert G. Families with young children Netherlands, February 25, 2013
aqua room is a good choice for younge kid

convenient quiet fun
it was great.my 6 years old daughter liked it very much. definately recommendable.
James H. Families with young children Philippines, February 24, 2013
Great location with accomodating staffs

the room itself, bathroom and the park view
It took around 5 minutes to check in for the two parkview twin rooms that we booked a month earlier, such a very fast service in my opinion, the ocean park view was very nice from our rooms, breakfast included is ok but not that good. room ambience is almost perfect from the design, the bed, to the bathroom. I do recommend staying at this hotel!
Sekiguchi M. Solo travelers Philippines, February 24, 2013
good that i noticed early the key was broken..

its a bayview ...that the only good thing..
maybe it will be an advantage for those who will visit ocean park,but not for me, it so crowded place,people everywhere.. and i soon noticed that the key was broken so i immediately called the staff for repair..

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Customer Reviews - Hotel H2O, Manila