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Hotel H2O

Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines (Show on map)

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Hotel H2O Manila - Club Lounge Hotel H2O Manila - Spa Hotel H2O Manila - Fitness Room Hotel H2O Manila - Parkview Twin Hotel H2O Manila - Parkview Supreme Hotel H2O Manila - Aqua Room Hotel H2O Manila - Club Bay Room Hotel H2O Manila - Club Aqua Hotel H2O Manila - Deluxe Suite Hotel H2O Manila - Premiere Suite Hotel H2O Manila - Executive Suite
Area: Manila Bay Number of Rooms: 147
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 3624 reviews

Value for Money
7.8
Location
7.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (3624)
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Leslie C. Families with young children Philippines, August 31, 2015
Booking Policy

room, food, location
6.7
Let's start with the pros: the location is right inside Manila Ocean Park. Restaurants and gift shops are located just a few steps away from your very room. The rooms are very clean. The hotel staff are polite, friendly and nice. Breakfast buffet is okay. And let's continue with the cons: checking in took us an hour, which was very inconvenient because a lot of people booking this hotel are the same ones enjoying the Ocean Park. It was a tiring day for me and my family, we actually tried checking in early just in case, when our room was not yet available, frontdesk took my reservation details and got my credit card details for the deposit. Pass 2PM, we decided to rest for awhile before proceeding, and since it was way past official check-in time, but behold, the room is still not available because they said some guests decided to extend. Not to be an expert on policies, but by experience, if you book and paid for a room, that room is yours. If the guests decided to extend, hotel should tell them that the room is booked for another guest, and find them another room (if there's still available rooms). I remember on the hotels I've stayed before that they have to politely kick me out since I never paid or reserved it on that day. They should expect the volume of guests during a long weekend or holiday season. The line of checking in and checking out took 30 minutes of guests standing, wondering if they would still make it to their paid & reserved rooms.
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Chong K. Couples Malaysia, August 29, 2015
The staff there is friendly and humble

The hotel view is perfect
8.7
Excellent and relaxing.
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Maria V. Couples Philippines, August 26, 2015
fantastic

view..comfort..and staff are very good.
9.3
the stay is fine no problem at all..
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Maria S. Families with older children Philippines, August 25, 2015
very good

Nce aquarium room , good for family with children ,the staff are friendly
4
Was nice the childrenn enjoy a lot, the location is not so traffic, nice park and the aquarium and the staff are very friendly,
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Claro A. Families with older children Philippines, August 22, 2015
My Staycation

1. Location (great view of the Manila Bay) 2. Amenities (within the same complex as Manila Ocean Park) 3. Room (contemporary design, comfortable beddings)
9.7
Just perfect.
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Murni K. Solo travelers Indonesia, August 17, 2015
nice place

food, sighseeing, aquarium
9.7
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Catherine O. Families with young children Philippines, August 15, 2015
Great

Cleanliness ,
8
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Dale N. Families with older children United States of America, August 11, 2015
GREAT HOTEL

LOCATION; VIEW OF THE CITY: STAFF DID EVERYTHING WE ASKED; NICE ROOMS.
9.7
GREAT STAY; TRANSPORTATION WAS THERE WHEN WE ASKED; MODERN ROOMS;GREAT STAFF; SEVERAL CAFE OPTIONS AVAILABLE; OCEANAIRIUM IS RIGHT THERE; MALL OF PI NOT FAR AWAY.
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Peter P. Couples Australia, August 10, 2015
GREAT PLACE TO STAY ......BUT!!!!

Food, staff friendliness, room
9.7
This was our first stay in this hotel and we found it difficult to get into and out of without using the hotel vehicle. Taxi took us to the front counter, we were told that reception was on the third floor and were escorted through a thousand people (all going to the oceanic park) to get to the lift that goes to the third floor in another building. Wanted a taxi but couldn't get one and had to walk through this lot again and down the road around 350 metres to get a cab. Meals were good, not a great variety of drinks (i.e no good scotch or beer)but the room we occupied (It was an Aqua room) was great for the first hour but then we would have liked a window not just a bunch of fish swimming backward and forward in a wall size tank. I will go back at some stage now that I know how it works but will definitely get an ocean view room this time.
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Madelaine P. Families with young children Philippines, August 9, 2015
H20 First Timer

1. Spacious and comfy room 2. Clean 3. Elegant
8.3
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Customer Reviews - Hotel H2O, Manila

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