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Hotel Hamburger Hof

Post Street 10-12, Central Station, Frankfurt am Main, Germany 60329 (Show on map)

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"Poor Service at reception, Staffs seem not fully understand..."

  • Yee, China
  • June 20, 2015
  • Area: Central Station
  • Rooms : 62
  • Free Wi-Fi

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Room Types
Max
Rates
Single Standard
Double Room Standard
Single Standard
Double Room Standard
Single Standard Fair Rate
Double Room Standard Fair Rate

 

When would you like to stay at this hotel?

Features of Hotel Hamburger Hof
Facilities

24-hour front desk

bar

concierge

elevator

family room

laundry service

luggage storage

meeting facilities

newspapers

pets allowed

room service

safety deposit boxes

smoking area

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Languages Spoken

English

Filipino

German

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Renovated in 2011, the Hotel Hamburger Hof guarantees guests a pleasant stay whether in Frankfurt am Main for business or pleasure. Set 1.5 km from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as English Theatre, Fair Frankfurt, Main Tower.

The facilities and services provided by Hotel Hamburger Hof ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, room service are just a few of the facilities that set Hotel Hamburger Hof apart from other hotels in the city.

Step into one of 62 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), wake-up service, non smoking rooms, air conditioning, heating which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Hotel Hamburger Hof hits the spot in many ways.
Renovated in 2011, the Hotel Hamburger Hof guarantees guests a pleasant stay whether in Frankfurt am ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
02:00 PM

Check-Out Until
12:00PM

Distance from City Center
1.5 km

Distance to Airport
11 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
6

Number of Rooms
62

Room Voltage
220

Time to Airport (Minutes)
20

Year Hotel Built
1893

Year Hotel Last Renovated
2011


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

from 86 reviews

Value for Money
7.9
Location
9.0
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (86)
Sort by:
Yee M. Couples China, June 20, 2015
extreme poor service at front desk

Poor English proficiency staffs at reception with poor manner Breakfast offers little choice and not refilled periodically Newly decorated rooms
6.7
Poor English proficiency staffs at reception with poor manner Breakfast offers little choice and not refilled periodically Newly decorated rooms
Yee M. Couples China, June 20, 2015
Poor Service

Poor Service at reception, Staffs seem not fully understand / speak English, manner is poor! Breakfast offers little choice and refills take ages!
6.7
Poor Service at reception, Staffs seem not fully understand / speak English, manner is poor! Breakfast offers little choice and refills take ages!
Carmen K. Solo travelers Hong Kong, June 2, 2015
Wondnerful Staff

Friendly Staff, Great Location, Stylish Design
9.3
I stayed there for two nights. Due to my flight arrived at Frankfurt at around 07:00am, I arrived there at around 09:00am. The staff was so nice that provided me an early check-in. The location of the hotel is just right next to the Main Station and it's soooooo convenient~ Though the room is small, the design is really stylish~~~ Apart from the front desk staff, the staff in the cafe is also really nice and friendly~~~ I will definitely stay there again if I go to Frankfurt next time~
Yichun C. Solo travelers Taiwan, April 8, 2015
Good location and service.

Good location and service.
9.3
Sally C. Couples Singapore, February 18, 2015
Good location, very near main train station

Good location, wifi and friendly staff
8
Within 3 minutes walk from main train station. Small hotel but with nice and friendly staff. Good breakfast spread.
Hong K. Business travelers Malaysia, January 23, 2015
great location and comfort room

location, clean room, friendly staff
8.7
Julian M. Solo travelers United Kingdom, December 25, 2014
Next to station

Location, price
7.7
The hotel was fine for my overnight stay changing planes however the bed was too soft for me. The location was great, check in easy. Room OK but nothing special. TV the usual abysmal BBC World or CNN in English. I have never got better so must be a German hotel thing. I didn't have the breakfast as I was going to the lounge at the airport but it looked up to the usual German high standard.
Hong F. Couples Singapore, December 13, 2014
great location

great location, new rooms, good staff
7.7
great location, directly opposite main train station/metro. rooms although small, but clean and new.
Richard S. Business travelers Australia, November 16, 2014
Very nice hotel

Good location, good service and good breakfast
9.3
This hotel was all good, the location was great, right next to the main train station. The Hotel décor was fresh and stylish. The staff were great, very friendly and helpful, the rooms were small but clean and nicely styled. The food was good. I would definitely recommend this hotel for the money.
Pay C. Business travelers Singapore, October 23, 2014
Nice hotel and new interior

clean, next to train station, new interior
8
I always liked hotel which are new. The interior of this hotel is great. It's new, spacious enough and very clean. The breakfast is good too. I really enjoyed my stay here. Good work hamburger hof.
< Previous page 1 - 10 of 86 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Frankfurt Central Train Station (0.4 Km / 5 min walk)
Distance to airport:
  • Frankfurt am Main International Airport (10.6 Km)
Customer comments:
  • "Friendly staff" , "Good breakfast" , "Great location"
Top attractions in the area:
  • Main Tower (0.9 Km / 11 min walk)
  • Fair Frankfurt (0.9 Km / 11 min walk)
  • Living XXL Restaurant Bar (0.9 Km / 11 min walk)
  • Stadel Museum (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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