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Hotel Hillel 11

Hillel 11 st., City Center, Jerusalem, Israel

Recent customer reviews

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Very good

8.0

based on 34 reviews

21 reviews in English

Value for Money
7.6
Location
9.8
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
7.9
Food/Dining
5.6
All reviews (34)
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Karl-Heinz H. Solo travelers Germany, May 15, 2016
nice stay
6.3
really nice experience to stay in Hillil11, clean, comfortable and ofcourse the location is very very good.
Sarah B. Couples United States of America, September 27, 2015
Comfortable, clean, & convenient

Cleanliness, comfortable bed, location
8.3
For good value for the location, look no further. The room was spotless and comfortable, with all the basics needed. Wifi was decent. Some of the front desk attendants were excellent, some were merely competent, but they all got the job done. With plenty of convenience stores, restaurants, bars, and shops nearby, and a 10-15 walk to the Old City, the location was great.
David M. Families with young children Israel, August 26, 2015
Service was poor, not worth the money...

location
5.3
Mark W. Couples Australia, August 13, 2015
Great location

Location, location, location
7.3
Standard clean room. OK a/c but not great. Would stay again for the location at the right price.
Elizabeth K. Solo travelers United States of America, July 3, 2015
Very nice stay

Location, balcony, staff
9
Was a bit nervous when we arrived as first front desk person had us wait almost 15 minutes to check in while he finished a phone call. In the end though, extremely friendly and helpful. Room was spacious and clean. In a great location. Would stay here again. Can't comment on the food as breakfast was not included in our hotel rate. Plenty of good food right outside the door.
Karen B. Solo travelers United States of America, February 26, 2015
Wonderful experience. Will definitely return.

Outstanding staff, ideal location, cleanliness
9.3
My stay was great. Highly recommend this facility. As a first time visitor to Israel, the staff could not have been more helpful. Despite no onsite restaurant, everything you need can be found at restaurants & stores steps away.
Keren H. Families with young children United States of America, July 2, 2014
short

location, location, location
7.7
Overall good. Unfortunately no microwave but I understand their logic. This hotel is not that old but the lack of touch-ups on deteriorating wall paint/doors will wear on the hotel and make it look older than it is quickly.
Natalie I. Couples Switzerland, June 6, 2014
Located in the centre of Jerusalem

Location
7.7
Nathan P. Couples Australia, May 21, 2014
excellent

location, staff friendliness, close to public transport
9
excellent
Manchun L. Groups China, May 8, 2014
Clean, cozy (relatively spacious), and convenience

The room is clean (though the carpets were not that clean), spacious for two, and very conveniently located - easy access to the old city, bus stops and local restaurants and shops.
8
The front desk staff looked like college students earning extra money so they speak good English, helpful to give directions, etc.. Overall, very nice stay at this hotel.
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